Patient Experience Manager
hace 4 días
IQVIA, the Human Data Science Company, is driving healthcare forward by harnessing advances in information, technology, analytics, and human ingenuity.
About the RoleThis challenging opportunity is to lead a portfolio of consulting projects focused on patient-centred research. As a key member of our Patient Centered Solutions team (PCS), you will be responsible for overseeing project delivery, client relationships, and coaching junior team members.
Responsibilities- Manage day-to-day activities for a portfolio of consulting projects, ensuring successful delivery and maintaining strong client relationships.
- Cultivate and direct junior team members, fostering their growth and development.
- Develop expertise in patient science and its applications in addressing client needs for evidence generation and dissemination.
- Collaborate with scientific team members to design and conduct patient-centered research studies.
- Integrate research findings into strategic recommendations, informing business decisions.
- Prepare reports, presentations, and facilitate workshops to communicate insights and results.
- Contribute to business development efforts, assisting with proposal development and supporting people-related activities.
- An advanced academic degree in a relevant field such as public health, epidemiology, or psychology.
- At least 5 years of experience in a related field, including strategic consulting and project management.
- Familiarity with COA/PRO, patient preference, and real-world evidence methods.
- Excellent written and verbal communication skills, with experience presenting, facilitating meetings, and writing reports.
We offer a competitive salary: $120,000 - $180,000 annually, based on location and experience. At IQVIA, we believe in creating a healthier world through human science and data science.
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