Patient Experience Manager

hace 4 días


Madrid, Madrid, España IQVIA A tiempo completo

IQVIA, the Human Data Science Company, is driving healthcare forward by harnessing advances in information, technology, analytics, and human ingenuity.

About the Role

This challenging opportunity is to lead a portfolio of consulting projects focused on patient-centred research. As a key member of our Patient Centered Solutions team (PCS), you will be responsible for overseeing project delivery, client relationships, and coaching junior team members.

Responsibilities
  • Manage day-to-day activities for a portfolio of consulting projects, ensuring successful delivery and maintaining strong client relationships.
  • Cultivate and direct junior team members, fostering their growth and development.
  • Develop expertise in patient science and its applications in addressing client needs for evidence generation and dissemination.
  • Collaborate with scientific team members to design and conduct patient-centered research studies.
  • Integrate research findings into strategic recommendations, informing business decisions.
  • Prepare reports, presentations, and facilitate workshops to communicate insights and results.
  • Contribute to business development efforts, assisting with proposal development and supporting people-related activities.
Requirements
  • An advanced academic degree in a relevant field such as public health, epidemiology, or psychology.
  • At least 5 years of experience in a related field, including strategic consulting and project management.
  • Familiarity with COA/PRO, patient preference, and real-world evidence methods.
  • Excellent written and verbal communication skills, with experience presenting, facilitating meetings, and writing reports.

We offer a competitive salary: $120,000 - $180,000 annually, based on location and experience. At IQVIA, we believe in creating a healthier world through human science and data science.



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