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Night Shift Representative M
hace 2 semanas
As a Night Receptionist at Montesol Experimental, you will play a vital role in delivering exceptional hospitality experiences to our guests during nighttime hours.
About the JobWe are looking for a highly motivated and organized individual to join our front desk team. Key responsibilities include:
- Welcoming and assisting guests, providing exceptional service and attention to detail.
- Managing all reception operations during night shifts, including handling late check-ins, early check-outs, currency exchange, invoicing, and concierge services.
- Responding to guest requests and inquiries in a timely and professional manner.
- Ensuring the safety and security of the hotel and its guests during night hours, including monitoring access and managing key inventory.
- Preparing and verifying daily reports such as night audits, ensuring accurate financial and operational records.
- Coordinating with relevant departments (Housekeeping, F&B) for smooth transitions between shifts.
- Managing customer complaints in coordination with the Front Office Manager.
- Maintaining cleanliness and orderliness at the front desk and hotel entrance during night hours.
- Assisting with administrative tasks, ensuring efficient night operations.
If you have experience in night reception or hotel operations and possess strong communication skills, flexibility, and adaptability, we encourage you to apply.
