Senior Capacity Manager, Delivery Service Partners Team

hace 5 días

Madrid, Madrid, España Amazon Spain Services, S.L.U. A tiempo completo
About the Role

We are seeking a highly skilled Senior Capacity Manager to join our Delivery Service Partners team in Madrid. As a key member of our team, you will be responsible for developing and executing robust capacity plans for our Delivery Service Partners (DSP).

Key Responsibilities
  • Take a big-picture approach in your analysis of business operations across OTR, driving improvements across a range of teams and organisations.
  • Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish.
  • Enhance operational performance of OTR capacity plans in partnership with your stakeholders.
  • Create innovative solutions using data and research to address wider challenges in your organisation.
  • Build delivery station level OTR capacity plans, and act as the single source of truth for reporting on OTR demand.
  • Drive and manage the implementation of creative, data-driven change within DSP, leading improvement projects and programmes.
  • Use strategic thinking to define and implement an efficient project plan.
  • Deal with complex challenges with creativity, innovation, and leadership.
  • Contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the Team

The SEU Delivery Service Partner (DSP) team is responsible for managing and growing the network of providers that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across France, Italy, Spain, and Belgium and are assigned delivery routes and packages. The French & Spanish On The Road (OTR) Capacity Planning team is central to achieving the program objectives of DSP Last Mile Delivery.

What You'll Need
  • A degree in a relevant field.
  • Relevant experience communicating with and influencing a range of different stakeholders, including senior management.
  • Relevant experience in using data or anecdotal evidence to influence business decisions.
  • Relevant experience in managing large-scale programmes or projects.
What We Offer

As a Senior Capacity Manager, you'll have the opportunity to work on exciting new ideas that are shaping the future of Amazon. You'll be based in Madrid and will have the chance to travel to various locations within the EU up to 10% of the time.

This is a unique opportunity to make a big impact on our business and to work with a talented team of professionals. If you're passionate about capacity planning and have a strong track record of delivering results, we'd love to hear from you.

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