Associate Community Manager

hace 2 semanas

Barcelona, Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo
About the Role

We are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond. As the face and voice of Amazon to Selling Partners, you will monitor our community of users, demonstrating bias for action, ownership, passion for the Seller, and analyzing risk by using good judgment.

Key Responsibilities
  • Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate answer.
  • Recognize risk and public nature of the social support contacts.
  • Work diligently to restore a positive experience with each individual Seller.
  • Actively track customer pain points to identify possible solutions.
  • Creatively and proactively assist sellers through multiple contact channels within given guidelines.
  • Stay current on new offerings and subject matter expertise within Seller topics.
  • Audit the quality and accuracy of forum replies from community users and super users.
  • Identify and analyze issues, patterns and trends in seller requests.
  • Escalate Systemic Issues and follow up according to the Forum Moderation Guidelines.
Requirements
  • Strong sense of ownership and ability to thrive in an ambiguous environment.
  • Passion for the Seller and ability to analyze risk using good judgment.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
About Amazon Spain Services, S.L.U. - B76

Amazon Spain Services, S.L.U. - B76 is a leading e-commerce company that operates in Spain and beyond. We are committed to providing a delightful end-to-end experience that enables selling partners to grow and thrive in our WW stores.

  • Associate Community Manager

    hace 2 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    About the RoleWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.This person will be the face and voice of Amazon to Selling Partners through moderating our Seller Forums.Key responsibilities include monitoring forum...

  • Associate Community Manager

    hace 2 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    About the RoleWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.This person will be the face and voice of Amazon to Selling Partners through moderating our Seller Forums.Key responsibilities include monitoring forum...

  • Associate Community Manager

    hace 1 semana

    Barcelona, Barcelona, España Mygwork A tiempo completo

    About the Role:We are seeking a highly motivated and organized Associate Community Manager to join our team at Amazon. As a key member of our Selling Partner Communities (SPC) team, you will play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key Responsibilities:Monitor forum answers...

  • Associate Community Manager

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Associate Community Manager to join our team in Barcelona. As a key member of our Selling Partner Communities (SPC) team, you will play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key ResponsibilitiesMonitor forum...

  • Associate Community Manager

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Associate Community Manager to join our team in Barcelona. As a key member of our Selling Partner Communities (SPC) team, you will play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key ResponsibilitiesMonitor forum...

  • Community Manager Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Monday Working Spaces By Urbania A tiempo completo

    Join Our Team as a Community Associate in BarcelonaWe are seeking a highly motivated and organized individual to join our team as a Community Associate in Barcelona. As a key member of our community team, you will be responsible for managing the day-to-day operations of our center, ensuring a seamless customer experience, and overseeing all community-related...

  • Community Manager Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Monday Working Spaces By Urbania A tiempo completo

    Join Our Team as a Community Associate in BarcelonaWe are seeking a highly motivated and organized individual to join our team as a Community Associate in Barcelona. As a key member of our community team, you will be responsible for managing the day-to-day operations of our center, ensuring a seamless customer experience, and overseeing all community-related...

  • Community Engagement Specialist

    hace 1 semana

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Associate Community ManagerMygwork is seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key Responsibilities:Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate...

  • Community Engagement Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Associate Community ManagerThis role is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community.Please do not contact the recruiter directly.About the JobWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's...

  • Community Engagement Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Associate Community ManagerThis role is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community.Please do not contact the recruiter directly.About the JobWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's...

  • Community Engagement Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Job Title: Associate Community ManagerWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key Responsibilities:Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate...

  • Community Engagement Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Job Title: Associate Community ManagerWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key Responsibilities:Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate...

  • Sales Community Manager

    hace 2 semanas

    Barcelona, Barcelona, España Schneider Electric A tiempo completo

    Sales Enablement Community ManagerThe Sales Enablement Community Manager will play a crucial role in collaborating with the Global Sales domain team and Sales Process owners to ensure that the communities are aligned with the company's strategy. This individual will be responsible for ensuring that the Network of Excellence processes and structure are in...

  • Sales Community Manager

    hace 2 semanas

    Barcelona, Barcelona, España Schneider Electric A tiempo completo

    Sales Enablement Community ManagerThe Sales Enablement Community Manager will play a crucial role in collaborating with the Global Sales domain team and Sales Process owners to ensure that the communities are aligned with the company's strategy. This individual will be responsible for ensuring that the Network of Excellence processes and structure are in...

  • Community Engagement Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Associate Community Manager to join our team at Amazon. As a key member of our Selling Partner Communities (SPC) team, you will play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key ResponsibilitiesMonitor and respond to forum...

  • Community Engagement Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Associate Community Manager to join our team at Amazon. As a key member of our Selling Partner Communities (SPC) team, you will play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key ResponsibilitiesMonitor and respond to forum...

  • Associate Community Manager

    hace 4 días

    Barcelona, Barcelona, España Mygwork A tiempo completo

    This role is with Mygwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.DESCRIPTION JOB LOCATION - BarcelonaWe are seeking an entrepreneurial Associate Community Manager who wants to play a critical role in shaping our community engagement efforts with Selling...

  • Community Engagement Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Associate Community ManagerWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key Responsibilities:Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate...

  • Community Engagement Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Associate Community ManagerWe are seeking an entrepreneurial Associate Community Manager to play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.Key Responsibilities:Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate...

  • Community Manager

    hace 1 semana

    Barcelona, Barcelona, España Cocunat A tiempo completo

    Job DescriptionWe are seeking a highly motivated and experienced Community Manager to join our team at Cocunat. As a Community Manager, you will be responsible for managing our social media presence, creating engaging content, and building a strong online community.Key Responsibilities:Manage and maintain our social media accounts (TikTok, Instagram, and...