Frontline Support Associate
hace 1 semana
The Frontline Support Associate plays a crucial role in providing exceptional customer service and support across various channels.
Key Tasks- Communicate effectively: Engage with customers through phone calls, emails, and other messaging platforms.
- Resolve issues promptly: Address customer concerns in a timely manner, ensuring minimal disruption to their experience.
- Enhance customer satisfaction: Gather insights, make recommendations, and collaborate with teams to continuously improve service quality.
- Accurate documentation: Record customer interactions for future reference and data analysis.
- Recommend solutions: Upsell and cross-sell relevant products or services to meet customer needs.
For success in this position, you'll require strong communication skills in Dutch, good English proficiency, and the ability to build rapport with diverse groups of people.
Requirements
- Strong communication and interpersonal skills.
- Detail-oriented and organized.
- Proficient in CRM software.
- Able to maintain accurate records.
What We Offer:
- Full-time position with an indefinite contract.
- Work within the global automotive sector.
- Exclusive access to the MSX Bazaar shopping portal.
- Adaptive compensation plan.
- 23 days' vacation + 3 extra days off.
- Internal training and development opportunities.
MSX fosters an inclusive environment where candidates from diverse backgrounds and identities are welcome to apply.
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Management Support Associate
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Project Support Associate
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Support Associate
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Automotive Technical Support Associate
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Support Associate
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Product Support Associate
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EBCS Support Associate
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Technical Support Associate
hace 21 minutos
Madrid, Madrid, España HappyRobot A tiempo completoJoin to apply for the Technical Support Associate role at HappyRobot .About HappyRobot HappyRobot is a platform to build and deploy AI workers that automate communication.Our AI workers connect to any system or data source to handle phone calls, email, messages… We target the logistics industry which relies heavily on communication to book, check on, & pay...
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Support Operations Associate
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Nutrition Support Associate
hace 4 días
Madrid, Madrid, España Schneider Electric A tiempo completoAt Schneider Electric, we are passionate about delivering exceptional customer experiences. We are seeking a skilled Nutrition Support Associate to join our team in a long-term care facility.This role offers the opportunity to prepare and serve nutritious meals to residents while working collaboratively with our dedicated team members.The ideal candidate...
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Management Support Associate
hace 2 días
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Technical Support Associate
hace 1 semana
Madrid, Madrid, España Happyrobot A tiempo completoJoin to apply for the Technical Support Associate role at HappyRobot . About HappyRobot HappyRobot is a platform to build and deploy AI workers that automate communication. Our AI workers connect to any system or data source to handle phone calls, email, messages… We target the logistics industry which relies heavily on communication to book, check on, &...
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Support Services Associate
hace 3 días
Madrid, Madrid, España FTI Consulting, Inc A tiempo completoAbout the JobWe are seeking an experienced Support Services Associate to join our team at FTI Consulting, Inc. As a key member of our administrative staff, you will be responsible for providing high-quality support to our professionals within assigned offices. This role may also involve handling reception duties in smaller FTI offices. Your primary...
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Product Support Associate Specialist
hace 2 días
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Operations and Support Associate
hace 22 horas
Madrid, Madrid, España TN Spain A tiempo completoAbout this Opportunity:We are looking for a skilled professional to join our team as an operations associate. In this role, you will provide critical support to our customers by handling administrative tasks, scheduling appointments, and managing data.Key Activities:Plan and coordinate meetings and events with customersMaintain accurate records of client...
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Technical Support Associate
hace 1 semana
Madrid, Madrid, España Happyrobot A tiempo completoJoin to apply for the Technical Support Associate role at HappyRobot.About HappyRobotHappyRobot is a platform to build and deploy AI workers that automate communication. Our AI workers connect to any system or data source to handle phone calls, email, messages… We target the logistics industry which relies heavily on communication to book, check on, & pay...
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Technical Support Associate for Global Clients
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Madrid, Madrid, España Sterling Technology | Virtual Data Rooms A tiempo completoSterling Technology is a leading provider of virtual data room solutions, and we're seeking a technical support associate to join our team. As a technical support associate, you will be responsible for providing technical product support to our global clients, ensuring that their needs are met promptly and efficiently.This is a full-time, permanent role that...
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Senior Support Associate
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Technical Support Associate Role
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Frontline Support Specialist
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