European Operations Specialist
hace 4 semanas
Liberty Specialty Markets is seeking a highly skilled European Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing onshore regional operational expertise, oversight, and support to our business teams and operations technicians.
Key Responsibilities:- Act as the liaison and point of elevation on all operational business aspects between the Country Manager, Country Business Operations Manager, Underwriting managers, Credit Control Specialist, Operations Technicians, and European Operations Management.
- Help improve customer satisfaction by monitoring and implementing KPIs (onshore and offshore) with the Control Office of Operations, LSM Europe.
- Assist in identifying in-country administrative activities as new opportunities for transitions to free up onshore capacity and improve effectiveness for underwriters.
- Have oversight and understanding of all inflight transitions across LSM Operations.
- Ensure all pilots and transitions meet minimum requirements (onshore and offshore).
- Assist in extraction, oversight, and monitoring of unprocessed premium data from branch reports and submit to Finance and Operations on a monthly basis.
- Act as local advocate and guide ensuring adherence to One EU processes and procedures.
- Monitor local access rights to LSM policy admins and accounting systems and the Workflow Management System.
- Investigate and respond positively when data quality issues are identified within the team's work.
- Responsible for understanding and knowledge of local ways of working and regulations, including tax and duties, and can translate into features for LSM Europe systems.
- Work with business processing analyst and local teams to have effective documentation and maintenance of all local training materials.
- Assist in regular operational audits and reviews.
- Management, oversight, and coordination of all local policy templates and local issuance queries, working closely with regional teams/offshore centres and local operations technicians and EU Ops management.
- Good understanding of outwards reinsurance structures and needs, helping to train and communicate on annual changes.
- Can help play a role in operations projects.
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European Operations Specialist
hace 4 semanas
Ourense, Orense, España Liberty Specialty Markets A tiempo completoJob Title: European Operations SpecialistAt Liberty Specialty Markets, we are seeking a highly skilled European Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing onshore regional operational expertise, oversight, and support to our business teams and operations technicians.Key...
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European Operations Specialist
hace 4 semanas
Ourense, Orense, España Liberty Specialty Markets A tiempo completoJob Title: European Operations SpecialistAt Liberty Specialty Markets, we are seeking a highly skilled European Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing onshore regional operational expertise, oversight, and support to our business teams and operations technicians.Key...
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