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Customer Service Technical Lead
hace 1 semana
Job Description
We are looking for a Customer Service Technical Lead to join our team at BLUETTI. As a Customer Service Technical Lead, you will be responsible for leading our technical support team and ensuring that customer issues are resolved in a timely and efficient manner.
Key Responsibilities
- Lead the technical support team to provide excellent customer service;
- Analyze and troubleshoot complex customer problems;
- Develop and implement processes to improve customer satisfaction.
Requirements
- Strong leadership and communication skills;
- Ability to analyze complex problems and develop effective solutions;
- Experience in customer service or technical training preferred.
What We Offer
- A competitive salary and benefits package;
- Opportunities for professional growth and development;
- A dynamic and collaborative work environment.