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Customer Service Technical Lead

hace 1 semana


Madrid, Madrid, España BLUETTI A tiempo completo

Job Description

We are looking for a Customer Service Technical Lead to join our team at BLUETTI. As a Customer Service Technical Lead, you will be responsible for leading our technical support team and ensuring that customer issues are resolved in a timely and efficient manner.

Key Responsibilities

  • Lead the technical support team to provide excellent customer service;
  • Analyze and troubleshoot complex customer problems;
  • Develop and implement processes to improve customer satisfaction.

Requirements

  • Strong leadership and communication skills;
  • Ability to analyze complex problems and develop effective solutions;
  • Experience in customer service or technical training preferred.

What We Offer

  • A competitive salary and benefits package;
  • Opportunities for professional growth and development;
  • A dynamic and collaborative work environment.