Part-Time Dutch Speaking Customer Service Representative in Málaga

hace 1 semana


Málaga, Málaga, España Oscar Car Rental A tiempo completo

About Oscar Car Rental


Oscar Car Rental is a rapidly growing car rental company with over 500 locations in Europe, founded in 2019 by two brothers with a passion for software and cars. Our innovative platform makes customers very happy, and we've quickly become the fastest-growing startup in car rental.



Job Opportunity


We're seeking a part-time customer service representative who speaks fluent Dutch to work in our new office in Málaga. As a key member of our team, you will provide exceptional customer service to our Dutch-speaking customers and partners in Belgium, ensuring top-notch service through phone, email, chat, and social media interactions.



Key Responsibilities


The ideal candidate will have excellent communication skills, be able to work independently, and have a strong ability to problem-solve. You will be responsible for handling customer inquiries, responding to reviews, resolving complaints, tracking weekly KPIs, and assisting in launching online campaigns. Additionally, you will work closely with your team to develop and implement initiatives to improve customer satisfaction.



Benefits and Perks


We offer a competitive salary of approximately €12-15 per hour, depending on experience, plus benefits such as flexibility, work-from-home options, travel allowance, and team events. Our modern workspace features a brand-new office with everything set up for comfort and efficiency. Lunch is provided when working in the office during the week.



Requirements


To be successful in this role, you must have an MBO+/HBO level of thinking, be available to work Thursdays, Fridays, and Saturdays, and possess fluency in both Dutch and English. We are looking for someone who is passionate about delivering exceptional customer service, has a flexible schedule, and is excited to grow with our company.



About the Role


This part-time opportunity offers a unique chance to join a dynamic team, develop your skills, and contribute to the growth of a leading car rental company. If you're looking for a challenging and rewarding role that offers flexibility and opportunities for advancement, apply today



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