Artificial Intelligence Developer for Customer Service Solutions

hace 11 horas


Madrid, Madrid, España Amazon A tiempo completo

About Us
Amazon is a global leader in e-commerce and technology, with a mission to be Earth's most customer-centric company. Our team at Amazon Services LLC is responsible for developing innovative solutions to improve the customer experience.

Job Description
We are seeking an experienced Artificial Intelligence Developer to join our Device, Digital and Alexa Support (D2AS) team. In this role, you will work on developing cutting-edge AI solutions leveraging Large Language Models, Machine Learning, and Natural Language Processing techniques to understand and resolve customer issues.

Main Responsibilities:

  • Design and develop scalable production-ready AI solutions using Amazon SageMaker and Amazon Bedrock.
  • Collaborate with Applied and Data Scientists to create and fine-tune AI models for business problems.
  • Interact with Product Stakeholders directly to understand business needs and implement ML ecosystems.
  • Analyze large amounts of historical data to help automate and optimize key processes.

A Day in the Life
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with Engineering, Science, and Product teams to foster an innovative learning environment.

Benefits Summary
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. The estimated annual salary for this position is around $165,000-$180,000, based on industry standards and location. Benefits can vary by location, job status, and other factors.

Come Work with Us
If you're passionate about AI development and want to make an impact on a global scale, please apply. We value people with unique backgrounds, experiences, and skillsets. At Amazon, we strive to create a workplace where everyone feels welcome and empowered to succeed.

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