Digital Transformation Specialist

hace 1 semana


Madrid, Madrid, España SGS A tiempo completo
Job Description

We are seeking a Digital Transformation Specialist to join our Customer Experience Program IT team at SGS. As a key member of this team, you will be responsible for deploying and integrating our sales and marketing applications within the SGS IT ecosystem.

This role involves collaboration with business units, bridging IT and business stakeholders, and contributing to the digital transformation of our customer engagement processes. You will interact with stakeholders across various countries on high-visibility projects within the Salesforce ecosystem, including sales, customer service, and potentially revenue and marketing clouds.

Primary Responsibilities:

  • Establish and maintain trust-based relationships with key business stakeholders.
  • Lead business requirements discussions and workshops to identify, clarify, and document needs.

Requirements Management:

  • Collaborate with Business Product Owners (BPOs) to prioritize and assess the business value of requirements.
  • Conduct impact analysis on existing processes and document functional designs or review those provided by partners.
  • Create detailed business process flows, user stories, and acceptance criteria.

Analysis & Reporting:

  • Support data-driven decision-making by designing dashboards and KPIs that assist stakeholders in making strategic choices.

Management & Deployment:

  • Assist the change management team in creating training materials and preparing sessions for effective knowledge transfer.
  • Coordinate deployment and rollout plans with stakeholders, ensuring smooth transitions and successful integration.

Collaboration with IT and Vendors:

  • Maintain collaborative relationships with IT peers and external vendors, ensuring alignment and quality in service delivery.

Qualifications:

  • Bachelor's degree in Computer Science or a related field.
  • Minimum 5 years of experience in business analysis within a high-technology or software development environment, including system administration and configuration of Salesforce (Sales, Service, and Experience Clouds).
  • Salesforce Certifications are a plus.
  • Previous experience working in a global and/or multinational company.
  • Proficiency in Agile methodologies (SCRUM, SAFE, Kanban) and Application Lifecycle Management.
  • Competence in business analysis techniques, such as process modeling, requirements analysis, user requirement specification, and user story creation.
  • Strong English communication skills (additional languages are advantageous).

Competencies:

  • Team collaboration.
  • Strong communication skills.
  • Ethical conduct.
  • Problem-solving orientation.

The estimated salary for this role is around $120,000 per year, considering the location and industry standards.



  • Madrid, Madrid, España Basf Digital Solutions A tiempo completo

    We are seeking a talented individual to join our team as a Digital Transformation Specialist. This role will involve working on exciting projects that leverage AI and machine learning to drive business growth and innovation.The successful candidate will have a strong background in data science and programming, with experience in machine learning frameworks...


  • Madrid, Madrid, España Indicia Worldwide A tiempo completo

    Role OverviewWe are seeking a skilled Digital Transformation Specialist to join our team at Indicia Worldwide.


  • Madrid, Madrid, España IPAC Bachelor Factory A tiempo completo

    Join IPAC Bachelor Factory as a Digital Transformation SpecialistWe are seeking a highly motivated and detail-oriented individual to join our team as a Digital Transformation Specialist. As a key member of our HR department, you will play a crucial role in planning and deploying people & culture main activities, implementing our talent development strategy &...


  • Madrid, Madrid, España Telefónica S. A. A tiempo completo

    Telefónica S. A. is seeking a talented Digital Transformation Specialist to join our Open Gateway team.About the RoleWe are looking for an expert in digital transformation to help us achieve our goal of creating new revenues for our Operating Businesses (OBs) by exposing internal telco capabilities to developers through APIs. As a Digital Transformation...


  • Madrid, Madrid, España Fusion Consulting A tiempo completo

    About the Role:As a Digital Transformation Specialist, you will play a key part in driving business growth and innovation through the effective implementation of digital technologies. This exciting opportunity will see you working closely with our team to develop and execute a digital transformation strategy that meets the needs of our dynamic business...


  • Madrid, Madrid, España BASF Digital Solutions S.L. A tiempo completo

    Unlock Your Potential with BASF Digital Solutions S.L.Are you ready to embark on a thrilling journey of digital transformation and innovation? We're seeking a talented individual to join our team as a Digital Trainee and contribute to shaping the future of BASF Digital Solutions S.L.About the RoleAs a Digital Trainee, you will be part of our dynamic team,...


  • Madrid, Madrid, España ING A tiempo completo

    At ING, we are seeking a highly skilled Digital Transformation Specialist to join our Technology Team of Customer Interactions and Marketing. This team is responsible for creating personal and relevant communications to Customers and non-Customers in an agile environment.


  • Madrid, Madrid, España UCB A tiempo completo

    About this roleWe are seeking a skilled Digital Transformation Specialist to join our Immunology team. In this role, you will drive the transformation of our omnichannel, data-driven Go-to-Market model and customer-facing interactions.Key responsibilitiesCreate, monitor, optimize, and report on multichannel campaigns using Sales Force Marketing...


  • Madrid, Madrid, España BASF SE A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Transformation Specialist to join our team in Madrid. As a key member of our organization, you will play a vital role in driving the digital transformation of our Operational EHS domain.The ideal candidate will have 7+ years of experience in agile software or product development, preferably at large...


  • Madrid, Madrid, España Telefónica, S.A. A tiempo completo

    Job Description:We are seeking a highly skilled Digital Transformation Specialist to join our team at Telefónica Tech. The ideal candidate will have a strong background in HR and recruitment, with a focus on digital transformation and innovation.Main Responsibilities:• Research and implement best practices in recruitment and talent acquisition• Develop...


  • Madrid, Madrid, España BASF A tiempo completo

    Join Our Team as a Digital Transformation SpecialistBASF is a global leader in the chemical industry, and we're looking for talented individuals to join our team as Digital Transformation Specialists. In this role, you'll have the opportunity to work on exciting projects that drive digitalization and innovation in our production sites.As a Digital...


  • Madrid, Madrid, España Microsoft A tiempo completo

    Company OverviewAt Microsoft, our mission is to empower every person and organization on the planet to achieve more. We strive to build a culture of inclusion where everyone can thrive at work and beyond.Salary InformationWe offer an estimated annual salary of $120,000 for this position, commensurate with experience.Job DescriptionBuild relationships with...


  • Madrid, Madrid, España Philip Morris International A tiempo completo

    About the RoleWe are seeking a talented individual to join our team as a Digital Transformation Specialist. In this role, you will play a key part in shaping our commercial transformation and driving the development of conversion-centric solutions, digital and content strategies, and experiences to improve key metrics.Your Key ResponsibilitiesDevelop and...


  • Madrid, Madrid, España Siemens Digital Industries Software A tiempo completo

    About Siemens Digital Industries SoftwareAt Siemens Digital Industries Software, we empower companies to make smarter decisions that result in better products. As a leading provider of solutions for the design, simulation, and manufacture of products, our software is used across many different industries.From Formula 1 cars to skyscrapers, ships, space...


  • Madrid, Madrid, España BASF Digital Solutions S.L. A tiempo completo

    About BASF Digital Solutions S.L.We are a global leader in the chemical industry, and our Digital Hub Madrid plays a crucial role in supporting our digitalization efforts. Our team is dedicated to creating innovative, global, and high-quality digital products and services.Job SummaryWe are seeking a highly motivated and proactive Digital Transformation...


  • Madrid, Madrid, España Cognizant A tiempo completo

    About the RoleWe are seeking an experienced Digital Transformation Specialist to join our team in Spain. As a key member of our engagement delivery team, you will be responsible for leading complex digital transformation projects, ensuring successful project execution, and providing exceptional client service.Key ResponsibilitiesLead and manage digital...


  • Madrid, Madrid, España buscojobs España A tiempo completo

    Job DescriptionWe are seeking a highly skilled Digital Transformation Specialist to join our team. The successful candidate will play a key role in driving the adoption of our Low-Code, No-Code VoltMX solution and HCL's Digital Experience Platform with Clients.Key Responsibilities:Attend meetings with potential clients to determine technical and business...


  • Madrid, Madrid, España BASF Digital Solutions S.L. A tiempo completo

    At BASF Digital Solutions S.L., we are on the hunt for bright young talents willing to learn and be part of our digital transformation journey. With our exciting BASF Global Digital Trainee Program, we believe in preparing you for a future career in cloud technology.We are one of the largest chemical companies in the world, and we have a strong commitment to...


  • Madrid, Madrid, España Grupo Digital A tiempo completo

    Join Our Team as a Digital Payment Transformation ConsultantWe are Grupo Digital, a leading technology company with a team of over 200 professionals. We are currently seeking a highly skilled Digital Payment Transformation Consultant to join our team.About the Role:This is an exciting opportunity for a talented professional to lead our payment transformation...


  • Madrid, Madrid, España Approach People Recruitment A tiempo completo

    Job DescriptionWe are seeking a highly skilled Digital Transformation Specialist to join our team at Approach People Recruitment. In this role, you will be responsible for ensuring seamless onboarding and implementation of new clients, managing their relationships, providing training and support, and collaborating with internal departments to deliver...