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Digital Marketing Operations Specialist

hace 2 meses


Barcelona, Barcelona, España Cognizant A tiempo completo

About the Role:

Cognizant is seeking a Digital Marketing Operations Specialist to join their team in Barcelona. As a key member of the Digital Operations team, you will be responsible for providing AdWords technical support to agents, assessing cases received, and communicating approaches to agents.

Responsibilities:

  • Provide AdWords technical support to agents whenever needed
  • Assess cases received and communicate approach to agents
  • Work as first point of contact for Account Managers when they raise requests
  • Support various teams in enhancing overall operation
  • Support on any Ad Hoc task or special projects from different stakeholders

Requirements and Qualifications:

  • Previous experience in complex product-specific supporting roles
  • Excellent digital advertising product knowledge
  • Excellent communication skills
  • Coaching and Feedback skills
  • AdWords certified
  • Strong attention to detail and analytical skills
  • Capacity to work independently with self-discipline/motivation to plan own workload, and an ability to adjust to plans and priorities as required
  • Team-oriented, and ability to work with cross-functional teams

About Cognizant:

Cognizant is a leading professional services company that transforms clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.