Head of Operational Excellence
hace 4 semanas
About the Role:
We are seeking a highly skilled Head of Operational Excellence to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes.
Key Responsibilities:
- Lead the Delivery Operations department, including annotation teams, quality assurance, and customer success.
- Coordinate with the Product and Engineering areas to provide input to company roadmaps in order to meet delivery/integration/implementation objectives.
- Manage relationships and contracts with vendors involved in the delivery value chain, which may include video, data, and other service providers.
- Implement process, policies, and standards across the Delivery Operations department, and coordinate on cross-departmental policies as relevant, in order to balance quality, speed, and cost, according to company strategies.
Requirements:
- Proven experience in operations management with a specific focus on early-stage products from greenfield to growth stage.
About Kognia Sports Intelligence:
Kognia Sports Intelligence is on a mission to revolutionize football performance analysis through cutting-edge technology and deep insights into the game. Based in Barcelona and backed by industry giants including Xavi Hernández and Iker Casillas, we are a startup with a passionate team striving to bring actionable insights to coaches, players, and sports enthusiasts.
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