Digital Transformation E-commerce Expert

hace 4 semanas


Madrid, Madrid, España Axalta A tiempo completo

Axalta is at the forefront of the coatings industry with a vision to protect products and add beauty with innovative solutions.

As a Salesforce and E-commerce Specialist, you will play a crucial role in supporting regional users and contributing to new initiatives, especially in global implementation of a new Salesforce.com-based e-commerce storefront for the Industrial Business.

About the Role:

  1. You will provide first-line support for issues relating to Salesforce.com and integrated systems, collaborating with IT specialists for issue resolution.
  2. Handle ad hoc report & dashboard requests to ensure timely decision-making.
  3. Coordinate data maintenance and clean-up activities to maintain data integrity.
  4. Run User Acceptance Testing (UAT) for new features/bug fixes and conduct end-user training.

E-commerce Webshop Specific Responsibilities:

  1. You will support the EMEA and NA region in implementing the new webshop through UAT/training and data cleanup activities.
  2. Contribute to adoption by improving user experience through standardization, documentation, training, and usability improvement initiatives.
  3. Serve as a point of contact for on/offboarding and maintenance of customer accounts.
  4. Perform regular clean-up and maintenance activities, ensuring product data availability for introducing new products or marketing campaigns.
  5. Generate E-commerce KPIs and analytics to identify opportunities and improvement areas.

Requirements and Qualifications:

  1. Bachelor's degree in Business, IT, Marketing, or a related field.
  2. Proven knowledge and experience in Salesforce.com, ideally with SAP - SD/OTC expertise.
  3. Critical thinking and analytical skills for troubleshooting and problem-solving.
  4. Data analysis skills to inform business decisions.
  5. Creative mindset and adaptability in response to evolving business needs.
  6. Motivated self-starter with strong prioritization and follow-through skills.
  7. Excellent written and verbal communication skills in English.

What We Offer:

A competitive salary range of $70,000 - $110,000 per annum, depending on location and experience, plus comprehensive benefits package and opportunities for career growth and professional development. Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, serving four end markets across North America, EMEA, Latin America, and Asia-Pacific. Our diverse global footprint enables us to deliver solutions in over 140 countries and coat 30 million vehicles annually.



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