Cybersecurity Expert

hace 4 semanas


Madrid, Madrid, España Palo Alto Networks A tiempo completo

Unlock a World of Cybersecurity Possibilities

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Palo Alto Networks is at the forefront of cybersecurity innovation, and we're seeking a highly skilled Cybersecurity Expert - Network Support Professional to join our team. In this critical role, you'll be the backbone of our customers' success, providing expert technical support and guidance to ensure their networks remain secure and thrive in an ever-evolving threat landscape.

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About Us

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We're a leader in the cybersecurity industry, dedicated to protecting our digital way of life. Our mission is to be the partner of choice for cybersecurity, and we're committed to making a meaningful impact. As part of our team, you'll have the opportunity to work with cutting-edge technology, collaborate with talented professionals, and drive innovation in the field.

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Your Career

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You'll be working closely with our valued customers, providing expert-level technical support and guidance to address complex network concerns. You'll need to possess excellent problem-solving skills, think critically, and communicate effectively with both technical and non-technical stakeholders. This role requires a strong ability to adapt to new situations, think on your feet, and provide timely solutions to ensure our clients' environments remain secure.

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Key Responsibilities

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  • Provide expert-level technical support to customers and partners">
  • Develop and maintain knowledge of our products and services to deliver accurate and timely support">
  • Foster strong relationships with customers, listening to their needs and delivering tailored solutions">
  • Stay up-to-date with emerging threats and technologies to ensure our customers' networks remain secure">
  • Collaborate with cross-functional teams to identify and resolve complex issues">
  • Travel to customer sites as needed to expedite issue resolution and provide personalized support">
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Qualifications

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To succeed in this role, you'll require:

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  • Expertise in remote access VPN solutions, IPSEC, PKI & SSL, DNS, DHCP, TCP/IP, authentication protocols (LDAP, RADIUS, etc.)">
  • Knowledge of LAN/WAN technologies, routing/switching protocols (LACP, ARP, BGP, OSPF), branch and data center architectures">
  • Strong debugging skills, particularly with Linux">
  • Experience with Cisco, Checkpoint, Juniper (Netscreen), Fortinet, and Palo Alto Networks products">
  • Excellent written and verbal communication skills">
  • Bachelor's degree or equivalent experience required">
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What We Offer

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In return for your expertise and dedication, we offer:

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  • A competitive salary: $120,000 per year">
  • A comprehensive benefits package, including medical, dental, and vision insurance">
  • A 401(k) plan with company match">
  • Ongoing training and professional development opportunities">
  • The chance to work with a talented and innovative team">
  • The satisfaction of knowing you're making a meaningful impact in the fight against cyber threats">
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Join Our Team

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If you're passionate about cybersecurity and ready to take your career to the next level, apply now to become a Cybersecurity Expert - Network Support Professional at Palo Alto Networks.



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