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Customer Service Representative
hace 3 semanas
We're seeking a highly skilled French-speaking Customer Service Representative to join our team. In this role, you will be the key point of contact for our French-speaking customers, providing exceptional support and resolving their concerns.
About the Role:
As a Customer Service Representative, you will be responsible for responding to customer inquiries in French via phone, email, and live chat. You will provide empathetic support and resolve issues efficiently while documenting all customer interactions accurately in the CRM system.
Key Responsibilities:
• Respond to customer inquiries in French (via phone, email, and live chat)
• Provide exceptional, empathetic support and resolve issues efficiently
• Assist customers with product questions, troubleshooting, and account-related queries
• Document all customer interactions accurately in the CRM system
• Collaborate with internal teams to ensure timely resolution of customer issues
What We Offer:
Competitive salary with performance-based incentives
Comprehensive training and development opportunities
Health insurance, meal vouchers, and other employee benefits
A modern office environment
Opportunities for growth and career progression
