Cloud Security Engineer
hace 7 días
We are seeking a highly motivated and skilled Technical Support Engineer to join our Cloud Protection Cybersecurity team.
The successful candidate will be responsible for providing first-level support for one of our cloud protection cybersecurity global services.
Key Responsibilities- Provide first-level technical support for the cloud protection cybersecurity service, including troubleshooting and resolving customer issues related to the service.
- Work closely with customers and internal teams to ensure timely resolution of customer issues.
- Collaborate with the development team to identify and resolve technical issues in the service.
- Create and maintain technical documentation, such as user guides and knowledge base articles.
- Provide product feedback and suggestions for improvements to the service manager.
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in technical support or related field.
- Strong technical background in cloud cybersecurity.
- Experience with cloud computing technologies such as AWS or Azure.
- Excellent verbal and written communication skills in English.
- Flexible schedule and hybrid work.
- Over 30 days of annual vacation.
- Continuous learning opportunities.
- Annual bonus based on results.
If you are passionate about cloud computing, cybersecurity, and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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