Cloud Security Engineer

hace 7 días


Madrid, Madrid, España Siemens, S. A. A tiempo completo
Cloud Protection Cybersecurity Team

We are seeking a highly motivated and skilled Technical Support Engineer to join our Cloud Protection Cybersecurity team.

The successful candidate will be responsible for providing first-level support for one of our cloud protection cybersecurity global services.

Key Responsibilities
  • Provide first-level technical support for the cloud protection cybersecurity service, including troubleshooting and resolving customer issues related to the service.
  • Work closely with customers and internal teams to ensure timely resolution of customer issues.
  • Collaborate with the development team to identify and resolve technical issues in the service.
  • Create and maintain technical documentation, such as user guides and knowledge base articles.
  • Provide product feedback and suggestions for improvements to the service manager.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in technical support or related field.
  • Strong technical background in cloud cybersecurity.
  • Experience with cloud computing technologies such as AWS or Azure.
  • Excellent verbal and written communication skills in English.
What We Offer
  • Flexible schedule and hybrid work.
  • Over 30 days of annual vacation.
  • Continuous learning opportunities.
  • Annual bonus based on results.

If you are passionate about cloud computing, cybersecurity, and delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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