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Food and Beverage Operations Manager

hace 2 meses

Málaga, Málaga, España Hampton By Hilton Málaga Martiricos A tiempo completo

Job Summary

The Food and Beverage Leader will be responsible for the strategic initiatives of the Food and Beverage Department for business growth at Hampton by Hilton Málaga Martiricos. This role focuses on creating memorable guest experiences, empowering the team, and collaborating with business partners to achieve quality results.

Key Responsibilities

  • Ensure the Food and Beverage department operates smoothly, meeting property and company standards.
  • Maximize guest satisfaction with a proactive, positive approach to inquiries and problem resolution.
  • Manage team development, promoting growth, performance, and company values.
  • Manage the departmental budget, controlling costs and inventory to meet productivity targets.
  • Build and maintain effective relationships with internal and external stakeholders.
  • Implement programs to improve service standards, profitability, and cost control, considering environmental concerns.
  • Ensure compliance with legislation, planning and documenting due diligence activities for audits.

Requirements

  • Proven experience in Food and Beverage management role.
  • Strong problem-solving capabilities with the ability to adapt to changing environments.
  • Excellent leadership skills with a hands-on approach and lead-by-example work style.
  • Commitment to exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions, offering advice and recommendations.
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
  • Strong communication and listening skills.
  • Skilled with Microsoft Office software and different Property Management Systems.
  • An open, positive and communicative personality.
  • Ability to handle multiple challenging priorities and assignments.