Operations Strategy Director

hace 1 mes


Barcelona, Barcelona, España Livo A tiempo completo

Job Description

We are seeking a highly motivated Operations Strategy Director to lead our operational functions and drive excellence in all areas of our marketplace. As the key leader, you will oversee real-time operations, ensuring smooth shift fulfillment, troubleshooting issues, and providing on-the-spot support to our nurses and healthcare partners.

Key Responsibilities:

  • Oversee live operations to ensure efficient and scalable processes across all operational functions.
  • Implement and optimize processes to maintain high-quality standards for our nurses.
  • Spearhead the operational strategy for shift fulfillment, ensuring efficient matching of nurses with healthcare facilities based on their skills, preferences, and the center's needs.
  • Develop and refine our fulfillment processes to improve fill rates.
  • Oversee operational budgeting and cost management, ensuring effective resource allocation while balancing cost efficiency with high-quality service delivery.
  • Implement and manage a comprehensive suite of KPIs related to operational performance.
  • Manage a growing team of five direct reports, responsible for hiring, training, and developing the team to scale operations while maintaining high standards of excellence.

Requirements:

  • 6-8 years of experience in fast-paced industries, strategy and/or operations consulting, or operational leadership roles.
  • Previous experience in operations within a marketplace business is a plus.

About Livo

Livo is a leading marketplace for healthcare professionals, offering a unique platform for nurses and healthcare centers to connect and provide top-tier services. We are committed to driving operational excellence and delivering exceptional experiences for our stakeholders.

Salary Estimate:

$120,000 - $180,000 per year, depending on experience and qualifications.



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