Director of Rooms

hace 4 semanas


Barcelona, Barcelona, España Accor Hotels A tiempo completo
SCOPE AND OBJECTIVES

The Director of Rooms plays a pivotal role in the management of the Rooms Division Team, encompassing Front Office, Housekeeping, Laundry, and Guest Relations teams. This leadership position requires a strong focus on delivering exceptional guest experiences while maximizing room revenue and productivity.

KEY RESPONSIBILITIES

The Director of Rooms will be responsible for periodically reviewing and ensuring a seamless flow of processes together with the process owners, detecting and evaluating possibilities for innovative enhancements. Additionally, they will support all leaders within the division in upholding a flawless impression and perception of Swissotel services, products, and colleagues through hands-on and smart operational leadership.

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