Digital Commerce Operations Specialist
hace 18 horas
We are seeking a skilled Digital Commerce Operations Specialist to join our Nestle Nespresso Digital and Tech Team. This is a permanent, hybrid role that requires fluent business English.
**About the Role:**
In this position, you will be responsible for providing technical and commercial guidance to drive operations of our global digital commerce channels (Website & Mobile). You will analyze data and develop action plans related to the Nespresso business from an ecommerce perspective. You will collaborate with HQ and local ecommerce teams to achieve business objectives and improve operational processes.
**Key Responsibilities:**
- Support coordination, execution, and evolution of global products for ecommerce operations.
- Work with cross-functional teams to leverage ecommerce technologies by raising awareness on tools and features to deliver a best-in-class experience across all digital touch points.
- Pilot the integration of new ecommerce features and platforms as digital commerce champions, ensuring back office/operational requirements are accounted for and documented for future implementation in the global ecommerce community.
- Ensure eCommerce Boutiques deliver a best-in-class user experience to prospects and Nespresso members, providing guidance and recommendations to markets to deliver a seamless and consistent customer experience across all digital touch points at a global scale.
- Ensure business processes are adhered to mitigate risk and protect systems availability.
Requirements:
- At least 3 years of experience in digital and e-commerce activities, including content management systems, personalization and targeting, merchandising, product lifecycle management.
- Relevant degree with strong web knowledge and experience.
- Proven track record in delivering end-user experiences in a digital context.
Additional Skills:
- Strong understanding of HTML, CSS, JS, API.
What We Offer:
- A competitive salary: $80,000 - $110,000 per year
- Comprehensive social benefits package
- Flexible remuneration with tax advantages, including health insurance, restaurant card, mobility plan
- Hybrid working environment with flexible working scheme
- Opportunities for personal and professional growth through ongoing training and career development
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