Cash Collection Specialist

hace 7 días


Madrid, Madrid, España Celonis A tiempo completo

About the Role:

We are seeking a highly skilled and results-driven Cash Collection Specialist to join our team at Celonis. This is an exciting opportunity to work with industry-leading process mining technology and make a significant impact on our growing operations.

Job Summary:

The successful candidate will be responsible for establishing contact with past-due customers, resolving delinquency in a timely manner, and negotiating payment arrangements that meet both customer and company requirements. As a Cash Collection Specialist, you will collaborate closely with internal departments to achieve common goals, utilizing your exceptional analytical skills to evaluate unique situations and determine account handling and resolution strategies.

Key Responsibilities:

  • Contacting clients to discuss overdue payments and encouraging timely payments
  • Disputes management and resolution of issues in cooperation with sales and billing teams
  • Investigating historical data for debts and invoices
  • Collaborating with accounting operations to process payments and refunds
  • Preparing and presenting reports on collection activities and progress

Requirements:

  • Bachelor's degree in Finance, Economics, or Linguistics preferred
  • 2+ years' experience in a collection role
  • Business fluency in English (must-have)
  • Strong communication skills to deal with diverse internal stakeholders and multinational teams
  • Comfortable working with numbers
  • Target driven, quick learner, and team player

What We Offer:

  • Great compensation and benefits packages (equity, life insurance, time off, generous leave for new parents from day one, and more)
  • Investment in personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • A clear set of company values guiding everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis is the global leader in Process Mining technology, helping some of the world's largest and most esteemed brands make processes work for people, companies, and the planet. With over 5,000 enterprise customer deployments across nearly every industry, our Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation.

Salary Range: $65,000 - $85,000 per year based on location and experience.



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