Business Analyst and Technical Research Director
hace 4 semanas
Job Summary
In this pivotal role, you will transform business requirements into IT solution design specifications, ensuring seamless solutions that meet customer expectations while guaranteeing safety, reliability, scalability, and flexibility. As a trusted advisor, you will provide guidance to enhance global business processes, products, services, and software through insightful data analysis. You will collaborate closely with global business leaders and leverage the Data Digital and IT teams to determine requirements and deliver data-driven recommendations that drive efficiency and value.
About the Role
Key Responsibilities:
- Stay abreast of IT systems, documentation requirements, quality management, IT security, regulatory environments, DDIT Service Portfolio, and industry best practices to leverage technologies for the business.
- Develop project rationales and perform scoping assessments to determine project feasibility, highlighting gaps in existing functionality and reviewing requirements with stakeholders.
- Develop comprehensive requirement specifications to estimate costs, time, and resources for deploying solutions, and create project estimates and financial models.
- Liaise with the service development team to suggest high-level functional solutions.
- Elicit relevant stakeholders' involvement in specifying new services and/or major upgrades to existing services.
- Ensure the overall user experience is considered when designing and deploying new solutions and services.
- Ensure consistency and traceability between user requirements, functional specifications, and testing & validation.
- Support validation and testing (OQ, PQ, UAT...).
- Verify implemented solutions align with specifications and are fit for purpose.
- Support super user training.
Requirements:
University degree in Informatics, Computer Sciences, Life Sciences, or similar. A minimum of 10+ years of experience in the Pharma or IT Industry, with 8+ years in Lab IT domain, and 6+ years as a business analyst/process expert/business IT lead superuser/Lab data or Digital position. Expert understanding of business process analysis & design and system architecture concepts, Lab business processes, GXP, 21CFR Part 11, and the CSV lifecycle, and Lab systems including LIMS systems and Chromatography systems. Ability to solve complex business process/information challenges. Proficient skills in global teams, collaboration, facilitation, negotiation, working in a matrix environment, and conflict resolution.
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