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Booking Sales Manager With Russian and French Language Skills
hace 1 mes
Engage with customers through phone and email to understand their booking needs and preferences. Provide accurate and timely information about available options, pricing, and terms.
Booking Management:
Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
Reservation Handling:
Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
Sales Assistance:
Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
Product Knowledge:
Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
Customer Service:
Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally. Handle customer inquiries, complaints, or special requests with care and efficiency.
Requirements:
Excellent communication and customer-oriented approach. Solution and result-driven person. Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'. Fluent in English, Russian, and French. Benefits include 27 vacation days per year, a permanent contract, home office-like working option, ESOP plan, quarterly bonus, and more.
