Scientific Researcher, Customer Support Specialist

hace 1 mes


Zaragoza, Zaragoza, España Amazon A tiempo completo
Amazon Customer Service Job Description

At Amazon, we're revolutionizing customer service by leveraging cutting-edge AI solutions. We're seeking a talented Applied Scientist to join our team and develop innovative AI solutions using Large Language Models, Machine Learning, and Natural Language Processing techniques.

Key Responsibilities:
  • Drive collaborative research and creative problem-solving to develop AI solutions for customer support.
  • Apply scientific concepts to real-world business problems and create experiments to prototype new learning algorithms and prediction techniques.
  • Collaborate with engineering teams to design and implement software solutions for science problems.
  • Constructively critique peer research and mentor junior scientists and engineers.

A Day in the Life:
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.

Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

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