Cloud Operations Architect

hace 6 días

Barcelona, Barcelona, España Amazon A tiempo completo
About the Role

We are seeking a skilled Cloud Operations Architect to join our team as an Enterprise Support Specialist. As a trusted advisor, you will work closely with our customers to understand their business needs and technical challenges, providing strategic technical guidance to help plan and build solutions using best practices.

You will be responsible for ensuring AWS environments remain operationally healthy, reducing cost and complexity, and developing trusting relationships with customers. Your technical acumen and customer obsession will drive technical discussions regarding incidents, trade-offs, and risk management.

Key responsibilities include building solutions, providing technical guidance, and advocating for customers. You will also collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers to drive technical discussions and find opportunities for customers to gain additional value from AWS.

As a Cloud Operations Architect, you will have the opportunity to work with talented cloud technologists, expand your knowledge of AWS products, and receive mentorship and gain AWS certifications.

We value diverse experiences and encourage candidates from all backgrounds to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

What You'll Do
  • Build solutions and provide technical guidance to customers
  • Ensure AWS environments remain operationally healthy
  • Develop trusting relationships with customers
  • Drive technical discussions regarding incidents, trade-offs, and risk management
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
What We're Looking For
  • Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
  • Understanding of operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
  • Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
  • Ability to juggle tasks and projects in a fast-paced environment
  • Customer obsessed
  • Fluency in either one of the languages: English/Arabic

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