Native Danish Speaker Junior Account Manager in Malaga
hace 5 días
We are seeking a highly skilled Native Danish Speaker to join our team as a Junior Account Manager in Malaga. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.
- Customer Support: Respond to customer inquiries via phone, email, and live chat, providing timely and accurate assistance.
- Account Management: Manage and nurture relationships with clients, ensuring their satisfaction with our products and services.
- Problem Resolution: Troubleshoot and resolve any issues customers may face, escalating complex problems to the appropriate teams.
- Customer Onboarding: Assist new clients with onboarding processes, ensuring they understand how to use the company's products and services effectively.
- Follow-up: Conduct follow-up communication to ensure customer satisfaction and maintain ongoing relationships.
- Feedback Management: Collect and report customer feedback to help improve products and services.
To be successful in this role, you will need to possess:
- Language Skills: Native Danish speaker with a strong command of English (B2-C1).
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly.
- Customer Service: Passion for helping customers and providing a high level of service.
- Problem-Solving Skills: Ability to troubleshoot and resolve customer issues efficiently.
- Organizational Skills: Strong attention to detail and ability to manage multiple client accounts simultaneously.
- Team Player: Ability to collaborate with other departments to ensure customer needs are met.
We offer a competitive salary package, opportunities for growth and development, and a dynamic work environment in Malaga. If you are a motivated and customer-focused individual with a passion for languages, we encourage you to apply for this exciting opportunity.
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