Customer Service Team Member

hace 1 semana


Barcelona, Barcelona, España Minacs A tiempo completo

Job Overview

We are seeking a skilled Customer Service Representative to join our team in Barcelona. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Main Responsibilities

  • Provide timely and effective support to customers via phone, email, and other channels.
  • Log call details and maintain accurate records of customer interactions.
  • Stay up-to-date with product knowledge and expertise to ensure informed support.
  • Collaborate with supervisors and mentors on specific projects as needed.

Requirements

  • Fluent English language skills (bilingual or advanced).
  • Working knowledge of IT platforms, equipment, and applications (Windows/MS Office/internet configuration a plus).
  • Excellent customer care skills, including ability to listen and understand customer needs.
  • Ability to take ownership of calls and progress them to resolution or escalation.

What We Offer

  • Permanent contract with 39 hours/week, Monday to Friday, 10.00 to 19.00.
  • Salary €18,400 gross/year + up to €1,200 gross/year in bonus.
  • Central location in Barcelona.
  • Bring-a-friend (referral) bonus opportunities.
  • Full paid training on company and project.
  • Career development programs and specialized courses.


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    About the RoleWe are seeking a Customer Service Representative with Dutch language skills to join our team in Barcelona. As a member of our global team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesTaking incoming customer contacts via telephone, email, chat, and other automated alerts and resolving...


  • Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo

    Job Title: Customer Service Team LeadWe are seeking an experienced Customer Service Team Lead to join our team at Centrient Pharmaceuticals. As a key member of our Commercial / Customer Service department, you will be responsible for leading the customer service teams within the assigned region and managing the order-to-cash process. Your primary focus will...


  • Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo

    At Centrient Pharmaceuticals, we are committed to delivering high-quality products and exceptional customer service. We are seeking a skilled Customer Service Team Lead to join our team in a key leadership role.The Customer Service Team Lead will be responsible for leading a team of customer service representatives, ensuring fast and reliable order...

  • Front Desk Team Member

    hace 5 días


    Barcelona, Barcelona, España Marriott International A tiempo completo

    Job SummaryThe Front Desk Team Member will be responsible for providing exceptional customer service to guests, ensuring a seamless check-in and check-out experience. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.


  • Barcelona, Barcelona, España team A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Service Representative with native Swiss German language abilities to join our team in Barcelona, Spain or work remotely. This is an exciting opportunity for a motivated individual who is passionate about helping others and providing exceptional customer support.Job Summary:The successful candidate will...


  • Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo

    Job SummaryCentrient Pharmaceuticals is a leading manufacturer of beta-lactam antibiotics and a provider of next generation statins and anti-fungals. We are seeking a skilled Customer Service Team Lead to join our Commercial / Customer Service department in Barcelona. Key ResponsibilitiesLead the customer service teams within the assigned region and manage...


  • Barcelona, Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Job Title: Customer Service Team LeadCentrient Pharmaceuticals is a leading manufacturer of beta-lactam antibiotics and a provider of next-generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients, and finished dosage forms.We stand at the centre of modern healthcare, making essential and life-saving medicines....


  • Barcelona, Barcelona, España Affinity Petcare A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Team Lead to oversee daily Order to Cash operations for the Specialty Direct Distribution area in Spain, Italy, and France. This role will involve supervising all aspects of the B2B customer service experience, from order entry to product delivery, ensuring timely and accurate deliveries, problem-solving,...


  • Barcelona, Barcelona, España Accor A tiempo completo

    Job Summary We are seeking a highly motivated and detail-oriented individual to join our Reservation team as a Reservation Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, managing individual and group reservations, and utilizing our reservation programs to ensure seamless operations....


  • Barcelona, Barcelona, España team A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. This is a unique opportunity to work in a dynamic environment and provide exceptional support to our customers.ResponsibilitiesEstablish trust with every customer, representing the company's values.Provide first-level support for domains, email, hosting,...

  • Bar Team Member

    hace 4 semanas


    Barcelona, Barcelona, España BrewDog A tiempo completo

    About UsBrewDog is on the hunt for talented individuals to join our team! We're looking for people who share our passion for great craft beer and delivering exceptional customer service. As a Bar & Floor Crew member, you'll be at the forefront of our mission to make others as passionate about great craft beer as we are. Our bars are the perfect place to...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Blu Selection. As a key member of our customer service team, you will be responsible for leading and motivating a team of customer service representatives to achieve performance targets and deliver outstanding service.Key Responsibilities:Leading and motivating a team...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a Customer Service Representative to join our team in Barcelona, Spain. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth daily operation of our services.Key ResponsibilitiesHandle customer inquiries and issues via phone and...


  • Barcelona, Barcelona, España Altorecruit A tiempo completo

    Job Summary: We are seeking a skilled Customer Service Representative with proficiency in German to join our team at Altorecruit. As a key member of our customer support team, you will be responsible for managing customer interactions, resolving inquiries, and ensuring a high level of customer satisfaction.


  • Barcelona, Barcelona, España Avis Budget Group International A tiempo completo

    Customer Experience Representative at Avis Budget Group InternationalAs a Customer Experience Representative at Avis Budget Group International, you will engage with customers to maximize sales opportunities while delivering exceptional service. Your key responsibilities will include resolving customer queries and issues with efficiency and professionalism,...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: • Respond to customer inquiries via phone, email, and chat •...


  • Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completo

    Job DescriptionCentrient Pharmaceuticals is a leading manufacturer of beta-lactam antibiotics and a provider of next-generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients, and finished dosage forms.We stand proudly at the center of modern healthcare, making essential and life-saving medicines. Our...

  • Sales Team Member

    hace 1 mes


    Barcelona, Barcelona, España Under Armour, Inc A tiempo completo

    Empowering Athletes, One Sale at a TimeAt Under Armour, we're committed to helping top performers reach their full potential. As a Seasonal Sales Team Member, you'll play a key role in delivering innovative products and digital tools that make a real difference in the lives of our customers.Our Values in ActionWe're proud to uphold a set of core values that...


  • Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completo

    Key Responsibilities:Our team at Qlf Brands B.V. is looking for a highly skilled Customer Service Ambassador to join our Customer Service department in Barcelona. As a key member of our team, you will be responsible for providing exceptional customer service to our European customers, responding to their inquiries, and resolving any issues in a timely and...