Ecs Cloud Transformation Specialist

hace 1 semana


Barcelona, Barcelona, España Sap A tiempo completo

About the Role
At SAP, we are committed to helping the world run better and our company culture is built on collaboration and a shared passion to make a positive impact. We are seeking an experienced professional to lead our Global Engagement Support (GES) team, ensuring quality and consistency of supported tasks across all ECS regions. The ideal candidate will have a strong background in SAP, excellent planning and analysis skills, and the ability to communicate effectively with cross-functional units and global executives.

Key Responsibilities
• Lead strategic alignment with suppliers to review processes and drive demand management conversations
• Represent GES unit in regular SteerCo meetings with ECS L2
• Track and report on efficiency gains brought to ECS by GES supported tasks
• Connect regularly with CDM, TSM, and dCEM role owners to ensure GES-supported tasks are optimal
• Lead the GES demand management, providing regular status of initiatives to ECS Leadership Team
• Collect feedback from the Regions and drive necessary improvements
• Own GES SOPs and WIs, ensuring proper alignment with customer-facing role owners
• Lead and coordinate roll out and KT sessions of GES related topics to the wider ECS audience

Requirements
• Minimum 10+ years of experience in SAP
• Excellent planning, analysis, and communication skills
• Experience leading teams and working with cross-functional units
• Experience interacting with Global Executives
• Negotiation and prioritizing initiatives with business outcomes in mind
• Financial acumen and ability to track efficiencies and communicate to all stakeholders
• Flexibility to lead a team with diverse culture and different time zones
• Proven experience in Project Management
• Deep understanding of Cloud-related topics
• Vast understanding of SAP and the different organizations
• Experience in transformation programs from kick-off to implementation, with posterior tracking of efficiencies, reporting, and continuous improvement
• Proven track of working with customer-facing roles and great understanding of Cloud processes, customer experience, and automation



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