Global Project Manager

hace 4 semanas


Zaragoza, Zaragoza, España Sabio Group A tiempo completo

Global Project Manager - International Delivery Lead

At Sabio Group, we're dedicated to fostering an environment where employees thrive. We're seeking a creative and resourceful Global Project Manager to join our Madrid Team. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve.

Key Responsibilities:

  • Responsible for management of project planning on an international level, resourcing, supplier and subcontractor management, progress reporting, people management, quality, issue resolution and the continuing maintenance of good customer relations.
  • Responsible for Stakeholder Management, ensuring that progress is made by all parties with excellent communication skills should escalations be required to meet customer needs.
  • Be fully competent within the field of project management.

Requirements:
  • Available to work in a hybrid model for a client based in Madrid.
  • Experience of working within the customer services industry.
  • Proven project management experience within a consultancy, systems integrator or customer service transformation environment.
  • Proven experience working with Agile project management methodologies (Scrum) and tools (Jira).
  • Experience of collaboration tools for the joint delivery of projects.
  • Experience of workshop facilitation including internal and external resources.
  • Experience of virtual project team management (e.g. matrix management across technical teams).

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