Commercial Operations Partner

hace 6 días


Madrid, Madrid, España Dlocal A tiempo completo
About the Opportunity

dLocal enables leading global brands to collect payments in 40 emerging markets. As both a payments processor and merchant of record, we simplify payment expansion for our clients.

This role will support the Commercial division, driving HR initiatives that align with business objectives. The ideal candidate will have experience in Human Resources, particularly in multicultural environments.

The estimated salary for this position is $80,000 - $120,000 per year, depending on location and experience.

Key Responsibilities:

  • Develop strategic partnerships with Commercial Division leaders to align HR strategies with business objectives.
  • Lead performance management efforts, including coaching leaders on best practices and developing talent pipelines.
  • Ssupport succession planning to ensure the division is prepared to meet current and future business needs.
  • Provide guidance and strategies to manage organizational changes within the division.
  • Leverage HR metrics and analytics to identify trends and inform strategic decisions.

Requirements:

  • 5+ years in Human Resources, with at least 3 years supporting a commercial in a multicultural environment.
  • Bachelor's degree in Human Resources, Business Administration, or related field; advanced degree is a plus.
  • Demonstrated proficiency in HR disciplines, including employee relations, performance management, talent management, and change management.
  • Strong understanding of commercial operations and KPIs, with the ability to translate business goals into impactful people strategies.
  • Data-driven with strong analytical skills, capable of identifying trends, solving complex problems, and making data-backed recommendations.
  • Exceptional interpersonal and communication skills, with the ability to influence and build trust across all levels of the organization.


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