Server Representative

Job Summary: We are seeking a skilled Server to join our team at The Shack Restaurants. As a Server, you will be responsible for providing exceptional customer service, ensuring a pleasant dining experience for our guests. Your role will involve presenting menus, taking orders, and serving food and beverages in a timely and efficient manner.

Responsibilities:
- Promote and maintain a positive and welcoming atmosphere in the restaurant.
- Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.
- Inform guests of menu changes and daily specials, and make recommendations based on their preferences.
- Check guests' identification to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Write guests' food orders on order slips, memorize orders, or enter orders into the POS system for transmittal to kitchen staff.
- Monitor and observe guests' dining experience to ensure they are satisfied with the food and service, and respond promptly and courteously to correct any problems.
- Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
- Remove dishes and glasses from tables or counters as needed.
- Prepare checks that itemize and total meal costs and sales taxes.
- Collect payments from guests.
- Thank guests for their visit and invite them to return.
- Clean tables or counters after guests have finished dining.
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Knowledge of menu items, ingredients, and preparation methods.
- Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:
- Competitive wages and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment with a team-oriented culture.