Policy Operations Specialist

hace 4 días


Madrid, Madrid, España Allianz Popular Sl. A tiempo completo

About Allianz Commercial

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We offer a competitive salary of approximately €35,000 per year for this role in Madrid.

Your Team

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Our team is the backbone of our business, ensuring seamless operations from initial submissions to billing and collections. We prioritize delivering exceptional customer service and operational excellence, anticipating needs and exceeding expectations.

The Impact You Will Have

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As a Policy Operations Specialist, you will support Underwriting, Accounts, Claims, Credit Control, and Brokers/Clients within our Marine and/or Aviation Lines of Business. Your key responsibilities include:

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  • Reviewing and interpreting underwriting materials, such as broker presentations, slips, and accounts, to ensure accuracy and completeness.">
  • Handling medium-complexity accounts, ensuring underwriting materials are complete and escalating missing information to Underwriting when needed.">
  • Inputting new and renewed business into IT systems, generating invoices, and producing accurate documentation for brokers and clients promptly.">
  • Reconciling premiums, collaborating with Credit Control, and liaising with brokers and Underwriters to ensure timely payments.">
  • Managing your workflow to meet performance standards, ensuring compliance with risk management procedures.">
  • Building strong relationships with internal and external stakeholders, attending relevant meetings as required.">
  • Supporting user acceptance testing (UAT) and handling ad-hoc tasks as needed.">

What You'll Bring to the Role

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We're looking for an experienced professional with:

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  • A background in the insurance sector or administrative roles in other industries.">
  • Completed a recognized insurance qualification or equivalent in the financial sector.">
  • Strong proficiency in Microsoft Office and experience with relevant business applications and systems.">
  • A basic understanding of insurance products, wordings, terms, conditions, coverages, and the policy administration life cycle.">
  • The ability to continuously develop technical knowledge, systems expertise, and insurance/business understanding.">
  • Excellent verbal and written communication and interpersonal skills.">
  • Effective time management skills and experience prioritizing tasks based on daily reviews.">
  • Fluency in Spanish (native level) and working knowledge of English.">

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