Data Analyst for Player Experience

hace 1 semana

Barcelona, Barcelona, España Scopely A tiempo completo

About the Role

Scopely is seeking a skilled Data Analyst to join our Player Experience (PX) team in Barcelona. As a Data Analyst, you will play a crucial role in analyzing large data sets to understand player behavior, experience, and game health across our portfolio.

Key Responsibilities

  • Analyze large data sets to correlate Player Experience metrics with key business areas.
  • Study the sentiment of customer interactions to identify systemic problems and detect potential spikes in issues related to QA.
  • Audit and optimize 3rd-party Customer Satisfaction tools to improve resource allocation.
  • Proactively research new data solutions in the market.
  • Develop frameworks, models, tools, and processes to ensure data-driven decision-making at all levels.
  • Contribute to the development of compelling dashboards that more effectively highlight the group's findings.
  • Collaborate with broader analytics teams and functions (BI, Data Visualization, Strategic Analytics, Data Science) to develop analytics products.

Requirements
  • Intellectual curiosity, analytical rigor, hard-working, and a good business intuition are a must.
  • Two years of experience as a Data Analyst preferable at a top-tier institution or firm.
  • Previous experience in customer experience or marketing analytics is strongly preferred.
  • Critical thinking and problem-solving capabilities.
  • Advanced skills in using analytics tools and languages used to manipulate and export data in large data sets (SQL) and to analyze/automate (Python preferred / R).
  • Exposure to Google Cloud Platform and BigQuery is a plus.
  • Working Knowledge of visualization tools: Looker (Preferred), Qlikview, Tableau or PowerBI.
  • Strong presentation skills; ability to communicate complex results throughout an organization.
  • B.S. (Masters degree a plus) from a top institution in a quantitative or scientific field (Math/Stats, Economics, CS, Engineering, Physics, Psychology or similar).
  • Ability to proactively work and develop trust with multiple teams is strongly preferred.
  • A love or strong desire to work with mobile / games.

About Scopely
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that We are committed to creating a diverse, supportive work environment where everyone is treated with respect

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