Digital Product Lead
hace 1 día
**About IAG Tech**
We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.
Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.
Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value through the innovative and agile use of technology and data.
We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes.
With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.
**Job Description**
The estimated salary for this role is around £80,000-£110,000 per annum, depending on experience and location.
As a Digital Product Lead, you will be responsible for owning the design, delivery and operation of the Customer Engagement Products which includes initiatives and evolutions of Omnichannel, Call Center servicing B2B and B2C, Claims, besides supporting the development and maintenance of the existing solutions, as well as new developments and enhancements.
Customer Engagement is composed of three main agile product tribes: Contact Center Tools B2C & B2B, Omnichannel (chatbot / voicebot), and Claims forms.
All of them are full stack teams with front and back developers, analyst / squad PO, QA, SM, Tech Lead, and Solution Architect.
As the lead of the "Customer Engagement" products, serve as the customer proxy, responsible for working with Product Management and other stakeholders—including others out of Customer Engagement business (Call Center, Omnichannel, Claims) such as CRM, Ancillaries, Digital, and any others within Iberia organization business and technology.
Keep a strong relationship with the rest of Tech POs in Customer and all Customer & Commercial Business to be fully in line with their backlogs and find synergies together as a whole.
Responsible for defining Initiatives / Epics / Stories and prioritizing the Product Backlog to streamline the execution of program priorities, while maintaining the conceptual and technical integrity of the features or components for the team(s).
Master the products in scope being able to identify and measure the primary and secondary metrics (KPIs) and product value with its OKRs, so the communication between business and the product team is built on metrics besides day-to-day decision-making and prioritization.
Play a significant role in maximizing the value produced by the product Customer Engagement teams, ensuring user stories meet the user's needs and comply with the Definition of Ready and Definition of Done.
-
Digital Solutions Product Lead
hace 4 semanas
Madrid, Madrid, España Hitachi Vantara Corporation A tiempo completoJob OverviewThe Hitachi Vantara Corporation is seeking a Digital Solutions Product Lead to join its global product management team in the Grid Edge Solutions business. This role will focus on managing and developing a digital application portfolio that provides end-to-end data-driven services for distributed energy systems, enhancing customer value streams.
-
Digital Product Lead
hace 4 semanas
Madrid, Madrid, España Eni Deutschland Gmbh A tiempo completoCompany OverviewWe are a leading energy company that integrates retail business and renewable generation with self-consumption and electric mobility solutions. Our mission is to provide innovative digital products that enhance the customer experience.Job DescriptionThis role is responsible for designing, developing, and growing our digital products. As a...
-
Digital Product Design Lead
hace 2 semanas
Madrid, Madrid, España Remote People A tiempo completoCompany Overview">At Remote People, we're passionate about creating innovative digital services that exceed our users' expectations. Our team is dedicated to pushing the boundaries of what's possible in UX/UI design, and we're seeking a talented Digital Product Design Lead to join our ranks.About the Role">We're looking for an experienced UX/UI designer to...
-
Digital Sales Enablement Product Lead
hace 1 semana
Madrid, Madrid, España Pernod Ricard A tiempo completoEmbark on a challenging career opportunity as our Digital Sales Enablement Product Lead. You will play a pivotal role in shaping the path of our cutting-edge sales force automation products, responsible for the Off and On Trade teams.**About the Role**We are seeking an experienced professional to lead and manage an Agile Squad, overseeing the development of...
-
Digital Transformation Product Lead
hace 3 semanas
Madrid, Madrid, España Cognizant A tiempo completo**About Us**Cognizant is a leading provider of digital transformation solutions and services.We help clients achieve their business goals by harnessing the power of technology, innovation, and collaboration.**Job Title:** Digital Transformation Product Lead - Banking Experience**Salary Range:** $120,000 - $180,000 per yearOverview:This role will lead our...
-
Digital Media Product Manager Lead
hace 1 semana
Madrid, Madrid, España Mgid A tiempo completo**About Us**Mgid is a leading global advertising platform helping brands reach unique local audiences at scale.We empower brands and publishers to work together transparently through our privacy-first targeting technology to enable advertisers to drive performance and awareness, and publishers to retain and monetize their audiences.Our mission is to create...
-
Gerente de Productos Digitales Senior
hace 2 días
Madrid, Madrid, España Cepsa Colombia S.A. A tiempo completoResumen del Puesto:Necesitamos a un Gerente de Productos Digitales con experiencia para liderar el desarrollo de productos digitales en nuestra empresa en Colombia. Si tienes habilidades sólidas en gestión de proyectos y conocimientos en metodologías ágiles, te invitamos a considerar esta oportunidad.Sobre la Oportunidad:Se busca Gerente de Productos...
-
Senior Digital Product Designer
hace 3 semanas
Madrid, Madrid, España Basf Digital Solutions S.L. A tiempo completoBASF Digital Solutions S.L., a global leader in coatings and solutions, has an opening for a Senior Digital Product Designer to modernize their color management platform. This platform enables distributors, multi-shop organizations, and body shops to match colors, mix paint, manage stock, and facilitate repair orders across dozens of countries and languages...
-
Digital Technology Project Lead
hace 2 semanas
Madrid, Madrid, España Jti A tiempo completoOverview of Jti Company:We are a global organization with 46,000 people from all over the world working together to build our unique success story. Our goal is to make a difference and bring our human best every day. We believe in celebrating differences and making everyone feel truly belong.Job Title: Digital Technology Project LeadWe are seeking a talented...
-
Digital Product Development Lead
hace 1 semana
Madrid, Madrid, España Pixel United A tiempo completoLead Product DevelopmentWe are seeking an experienced Product Owner to lead the vision, development, and continuous improvement of our product. Collaborate closely with teams and stakeholders to drive success.About the RoleEstablish a shared product vision between the team and stakeholders.Develop feature stories and requirements documents (PRDs).Own the...
-
Product Development Lead
hace 2 semanas
Madrid, Madrid, España Cognizant A tiempo completoCognizant is seeking a Product Development Lead to join our team. As a key member of our digital product development team, you will be responsible for defining and delivering high-quality digital products that meet the needs of our customers.The ideal candidate will have 5+ years of experience in a Product Owner / Business Analyst role in digital projects...
-
Digital Commerce Product Manager Lead
hace 1 semana
Madrid, Madrid, España Nestlé Sa A tiempo completo**About IT in Nestlé**Nestlé Sa is a team of IT professionals from diverse backgrounds, each with unique missions and challenges. We innovate every day through forward-looking technologies to create opportunities for Nestlé's digital challenges.Job Description:We are currently looking for an IT Product Manager - Digital Commerce eMarketplaces to oversee...
-
Digital Product Manager
hace 2 semanas
Madrid, Madrid, España Cognizant A tiempo completoCognizant is seeking a highly motivated Digital Product Manager to join our team.The ideal candidate will have 5+ years of experience in a Product Owner / Business Analyst role in digital projects and a strong technical background with experience in the development world, ideally knowledge of APIs (being able to read and understand logs and review code).We...
-
Digital Product Strategist
hace 3 semanas
Madrid, Madrid, España Weewoo Sl. A tiempo completoAt Weewoo Sl., we're passionate about crafting exceptional digital products that delight millions of users worldwide. As a key member of our team, you'll play a crucial role in shaping the future of our mobile apps portfolio."Mission": To design and create outstanding, intuitive, and well-polished digital experiences that exceed user expectations.We're...
-
Digital Solutions Consultant
hace 1 semana
Madrid, Madrid, España Taptap Digital A tiempo completoWe are seeking a Digital Solutions Consultant to design and develop innovative solutions for our clients and markets using TAPTAP's core product capabilities.The perfect candidate is passionate about storytelling, presentation design & execution, sales processes, and advertising technology.As a Digital Solutions Consultant, you will lead client-specific...
-
Product Group Manager Lead
hace 3 semanas
Madrid, Madrid, España Nestlé SA A tiempo completoRole OverviewWe are seeking a Senior Product Group Manager to join our global team. The successful candidate will lead the development and implementation of digital content products, ensuring alignment with Nestlé's business objectives.The ideal candidate will have a strong background in product management, excellent communication skills, and the ability to...
-
Digital Product Leader Europe
hace 1 día
Madrid, Madrid, España Motork A tiempo completoAbout MotorKMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. With a mission to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, we offer the best digital customer experience.Job DescriptionWe are on a fast and ambitious trajectory, serving 90% of...
-
Senior Digital Product Architect
hace 1 semana
Madrid, Madrid, España Mars, Incorporated And Its Affiliates A tiempo completoJob OverviewMars, Incorporated And Its Affiliates is a leading global manufacturer of pet food and other consumer goods. We are seeking an experienced Senior Digital Product Architect to lead our Content DAM & MRM team.
-
Digital Infrastructure Specialist
hace 1 día
Madrid, Madrid, España Digital Profiles A tiempo completoAbout the Company Digital Profiles is a global digital services company dedicated to helping mid-sized businesses and Fortune 500 companies build, scale, and deliver high-quality digital products and services.Our focus on solving customer challenges through people-centered experiences, digital core modernization, and intelligence-driven solutions (AI/ML and...
-
Digital Transformation Lead
hace 2 días
Madrid, Madrid, España Philips International A tiempo completoCompany Overview: Philips International is a global leader in the development and production of innovative healthcare technology solutions. We are seeking a highly skilled Digital Transformation Lead to join our team.Salary: €120,000 - €150,000 per annum, depending on experience.Job Description:As a Digital Transformation Lead at Philips International,...