Senior Billing Analyst

hace 2 días

Cádiz, Cádiz, España Mass Markets A tiempo completo
Job Title: Senior Billing Analyst

Job Summary:

We are seeking a highly skilled Senior Billing Analyst to join our team. As a Senior Billing Analyst, you will be responsible for overseeing the billing process, ensuring accuracy, efficiency, and compliance with company policies and procedures.

Key Responsibilities:

  • Oversee end-to-end billing processes, including invoice generation, distribution, and payment processing, to ensure timely and accurate billing cycles.
  • Monitor billing system operations, identify areas for improvement, and implement enhancements to streamline workflows and increase efficiency.
  • Analyze billing data, trends, and key performance indicators (KPIs) to assess billing accuracy, identify discrepancies, and report on billing performance to management.
  • Prepare and distribute billing reports, dashboards, and metrics to track billing activities, aging receivables, and revenue recognition.
  • Serve as a primary point of contact for billing inquiries, disputes, and escalations from internal stakeholders and external customers.
  • Investigate billing discrepancies, resolve complex billing issues, and communicate resolutions to customers and relevant stakeholders.
  • Identify opportunities to automate manual billing processes, implement system enhancements, and optimize billing workflows to improve accuracy and efficiency.
  • Collaborate with IT and finance teams to implement billing system upgrades, integrations, and enhancements as needed.
  • Ensure compliance with billing regulations, accounting standards, and industry best practices in billing operations and revenue recognition.
  • Stay informed about regulatory changes and updates impacting billing processes and implement necessary adjustments to maintain compliance.
  • Provide guidance, training, and mentorship to junior billing staff to develop their billing expertise, enhance productivity, and ensure adherence to billing policies and procedures.

Requirements:

  • Bachelor's degree in finance, accounting, or related field.
  • 5+ years' experience in a leadership role within a finance team.
  • Strong proficiency in accounting software and advanced knowledge of Microsoft Excel.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and dynamic environment.

What We Offer:

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

Physical Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Conditions of Employment:

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.

Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening.

Job offers are contingent on drug screening results.

Equal Opportunity Employer:

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community.

All aspects of employment at MCI are based solely on a person's merit and qualifications.

MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.

All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.

We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About MCI:

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.

MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time.

MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively.

MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

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