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Hospitality Operations Coordinator

hace 3 semanas


Calella, Barcelona, España beBee Careers A tiempo completo

This is a full-time on-site role for a Reception-Reservations Manager. The Manager will oversee day-to-day operations of the front desk and reservations department, ensuring excellent customer service and efficient booking processes.

Key responsibilities include handling guest inquiries, processing bookings, and providing exceptional service to hotel guests. A strong focus on teamwork and collaboration is essential in this role.

The ideal candidate will possess Reservations and Customer Service skills, Effective Communication and Sales abilities, Training experience in the hospitality industry, Strong organizational and multitasking skills, Ability to work collaboratively in a team environment, and Experience with hotel management software is a plus.

In addition to a competitive salary, the successful candidate can expect a dynamic and supportive work environment that fosters growth and development.

Salary: €28,000

Job Description:

The Reception-Reservations Manager plays a vital role in ensuring the smooth operation of the front desk and reservations department. This involves managing guest relationships, processing bookings, and maintaining accurate records.

Required Skills and Qualifications:

  • Reservations and Customer Service skills
  • Effective Communication and Sales abilities
  • Training experience in the hospitality industry
  • Strong organizational and multitasking skills
  • Ability to work collaboratively in a team environment
  • Experience with hotel management software is a plus

Benefits:

The successful candidate can expect a competitive salary and a dynamic work environment that fosters growth and development.

Others:

This role offers an exciting opportunity to join a fast-paced and dynamic team, where no two days are ever the same.