Crisis Response Expert

hace 2 semanas

Barcelona, Barcelona, España Allianz A tiempo completo
About the Role

We are seeking a highly skilled Incident Management Specialist to join our team at Allianz. As a key member of our Group Protection and Resilience team, you will play a critical role in ensuring the operational resilience of Allianz Group.

Key Responsibilities
  • Coordinate cross-functional assessments of IT and non-IT incidents, focusing on high and critical incidents and major ICT-related incidents.
  • Ensure relevant stakeholder involvement in incident assessment and response, working closely with cross-functional teams to ensure consistent incident handling and reporting processes.
  • Support drafting and execution of regulatory reports and internal communications.
  • Monitor and produce stakeholder-centric reports on incidents, including relevant data aggregation and visualization.
  • Actively foster sharing and exchange of information on incident management with other safeguarding functions and within the Group, including conducting awareness activities and trainings.
  • Actively support DORA implementation to reach an integrated incident management approach.
  • Together with our crisis management experts, enhance, shape and support Crisis Management implementation and crisis management exercises.
  • Work within and support the Group Crisis Unit during a crisis event.
  • Support the OEs (Operational Entity) to improve their crisis readiness and maturity via their local crisis management programs.
  • Support systematic monitoring during OE review and self-assessment tasks.
  • Act as back-up for other Protection & Resilience experts to mitigate key person risk.
Requirements
  • Relevant University degree or equivalent qualification through work experience.
  • Knowledge of relevant international standards; professional certifications are desirable.
  • Sound MS Office skills.
  • Fluent English skills (written and spoken) are mandatory; additional language skills are welcome.
Experience & Key Skills
  • Previous experience in incident or crisis management, including experience in analyzing incidents from a technical and/or business perspective.
  • At least 5 years of working/consulting experience, with business analysis responsibility.
Other Requirements
  • Reliable, highly committed, precise working, and independent thinking.
  • Strong analytical and conceptual skills, with the ability to analyze threats and incidents and determine the associated business impact.
  • Capability to build collaborative working relationships and ability to work in virtual, international, and complex team environments.
  • Strong communicator who is comfortable presenting and facilitating trainings in front of an audience.
  • Willingness to participate in the incident monitoring process, including team rotation for incident monitoring over weekends (Saturday and Sunday).
  • Ability to work self-responsibly and autonomously, also at times of high pressure.
  • Some international travel will be required.
What We Offer
  • We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working, including up to 25 days per year working from abroad.
  • We believe in rewarding performance, and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
  • From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
  • Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

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