Port Operations Coordinator

hace 4 semanas


Barcelona, Barcelona, España Tui Group A tiempo completo

About the Role

We are seeking a skilled Port Operations Coordinator to join our team in Barcelona. As a key member of our Operations and Commercial Team, you will be responsible for providing information and planning for itinerary requests, supporting agents and sub-agents, and ensuring excellent service for our internal and external clients.

Key Responsibilities

  • Provide port information and planning for itinerary requests
  • Support agents and sub-agents in their daily tasks
  • Coordinate operations with sub-agents, keeping open communication and support to resolve doubts for all assigned ports
  • Maintain informed the Global Commercial Team of any updates to the vessel calendar
  • Ensure IT incidents are solved
  • Responsible for port questionnaires control/certificates requests/bank accounts data changes
  • Support Billing Team to resolve inconsistencies and errors between supplier invoices and our internal operational reporting

About You

We are looking for a candidate with 2+ years of experience as an Operations Agent or similar, with excellent communication skills in English, both written and oral. Knowledge of Excel MS Office and IT systems is a plus. If you are a customer-obsessed, analytical, and interpersonal individual with a keen eye for attention to detail, we would love to hear from you.

About Our Offer

We offer a competitive salary and benefits as standard, career progression opportunities in more than 50 countries worldwide, and the chance to develop yourself as part of a friendly, richly diverse and virtual international team.



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