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Digital Insights Analyst
hace 2 semanas
Onclusive is a leading global partner for PR and communications success. We combine industry-leading data science with an international consultancy and best-in-class PR workflow tools to make sense of the fractured, fast-moving media world.
Job Title: Digital Insights AnalystThe role of Digital Insights Analyst involves analyzing and delivering insights on content relating to technical clients on online news, social media, broadcast, and print content.
Responsibilities:- Analyze data about the client and environment, depending on clients' needs
- Set up monitoring systems and perform analysis by reading, tagging, curating, synthesizing, and displaying information
- Check data validity and quality before sending reports
- Work on deliverables to send to the client on a regular or ad-hoc basis
- Conduct meetings with the client to present information and perform business reviews to ensure needs are aligned, business value is ensured, and renewal is secured
- Excel in process management areas including project management, meeting management, and crisis management
- Skilled in public speaking, building impactful slide decks, creating and managing dashboards, and handling client portfolio management
- Strong communication skills
- Solid background in digital expertise and competitive intelligence (CI)
- Proficient in insights processes and methods, analysis writing, and customer care
- Knowledge of how to use the right tone of voice, adhere to GDPR guidelines, and have industry-specific expertise
- Specialize in technical knowledge, basic understanding of Salesforce, copyright management, and live chat systems
- Skilled in Google Data Studio, proficient in Boolean queries, and workload definition setup
We are a global fast-growing company that offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you a competitive salary and benefits, hybrid working in a team that is passionate about the work we deliver and supporting the development of those that we work with. We prioritize wellbeing and work-life balance, including initiatives such as flexible working and mental health support. We welcome talented individuals from diverse backgrounds, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability, or age.