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Content Moderator Coordinator
hace 2 meses
Wibit Consulting & Services is seeking a skilled Content Moderator to join their vibrant team in Barcelona. This pivotal role involves maintaining a positive and safe community experience on the platform by monitoring user-generated content, resolving policy violations, and escalating high-risk cases while safeguarding confidentiality and data security.
Key Responsibilities:- Monitor user-generated content to ensure adherence to policies.
- Resolve reports on policy violations and escalate high-risk cases.
- Safeguard confidentiality and data security.
- Track KPIs to uphold quality standards and provide empathetic support.
- Work closely with internal teams to enhance moderation processes.
Requirements:
- Native or fluent in Hebrew with English proficiency.
- Valid EU work permit or citizenship.
- Strong understanding of content moderation and back-office operations.
- Excellent attention to detail, efficiency, and problem-solving skills.
- Flexibility to work within a 24/7 shift system, including nights and weekends.
What We Offer:
- Competitive remuneration with bonuses for night and weekend shifts.
- Permanent contract with ample growth opportunities.
- Relocation assistance, including flights, initial accommodation, and transport from Barcelona airport.
- Private health insurance post-probation and monthly meal allowance from day one.
- Modern, central office with wellness perks like yoga, guided meditation, and free refreshments.
- Exclusive employee discounts on gyms, dining, and wellness centers.
