Onboarding Specialist for International Clients
hace 1 mes
About the Role
As a key member of our Client Success International team, you will be responsible for the onboarding of new clients in Spain. Your primary goal will be to ensure a smooth and successful integration of our software, providing exceptional customer service and support throughout the process.
Key Responsibilities
- Develop and implement effective onboarding strategies to ensure client satisfaction and retention.
- Provide tailored advice and guidance to clients, helping them to get the most out of our software.
- Host regular consultations and follow-up sessions to address any issues or concerns.
- Work closely with the client success team to ensure seamless communication and collaboration.
Requirements
- Strong written and verbal communication skills in English and Spanish.
- Proven experience in client communication, preferably in a call center, hospitality, or events setting.
- Ability to work independently with a high degree of autonomy and freedom.
- Excellent problem-solving skills, with a focus on empathetic and customer-centric approaches.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application. We look forward to hearing from you
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