Onboarding Specialist for International Clients

hace 1 mes


Málaga, Málaga, España Virtuagym A tiempo completo

About the Role

As a key member of our Client Success International team, you will be responsible for the onboarding of new clients in Spain. Your primary goal will be to ensure a smooth and successful integration of our software, providing exceptional customer service and support throughout the process.

Key Responsibilities

  • Develop and implement effective onboarding strategies to ensure client satisfaction and retention.
  • Provide tailored advice and guidance to clients, helping them to get the most out of our software.
  • Host regular consultations and follow-up sessions to address any issues or concerns.
  • Work closely with the client success team to ensure seamless communication and collaboration.

Requirements
  • Strong written and verbal communication skills in English and Spanish.
  • Proven experience in client communication, preferably in a call center, hospitality, or events setting.
  • Ability to work independently with a high degree of autonomy and freedom.
  • Excellent problem-solving skills, with a focus on empathetic and customer-centric approaches.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application. We look forward to hearing from you



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