Crm Solution Developer

hace 2 semanas

Alcobendas, Madrid, España Mygwork A tiempo completo
About the Role

This is an exciting opportunity to join Avanade, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

We are seeking a skilled Crm Solution Developer to join our team, who will be responsible for designing and implementing CRM solutions for our clients across all phases of Avanade's projects.

Key Responsibilities
  • Consult and advise clients and internal stakeholders on uses of technology to solve business problems
  • Perform application development, complex code development, application testing, and component design
  • Write technical specifications and collaborate with the functional team to ensure requirements are understood
  • Prototype, configure, and test respective business processes
  • Enable the design of conceptual architecture and technical solutions
  • Use key performance indicators (KPIs) to measure and test the quality of projects
  • Improve clients' business by identifying potential challenges and supporting continuous improvement through their CRM system
Requirements
  • Proved experience on Dynamics CRM Customer Service Unified Service Desk
  • Desirable: Genesys CTI Integration Experience analyzing, designing, developing, implementing and maintaining Microsoft Dynamics CRM and Power Platform application code
  • Collaborated with global teams on CE technology implementation and maintenance projects
  • Strong consulting skills and client-facing experience with an implementation partner and/or end user
About You
  • Analytical, curious, agile
  • Team player and good communicator
  • Problem-solver, patient, quality-driven
  • Self-motivating
  • Innovative mindset
What We Offer
  • Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row)
  • Exceptional development and training (minimum 80 hours per year for training and paid certifications)
  • Real-time access to technical and skilled resources globally
  • Dedicated career advisor to encourage your growth
  • Engaged and helpful coworkers genuinely interested in you

We are committed to creating a diverse and inclusive culture, where everyone feels valued and empowered to contribute their best work.

Join us and be part of a community that is passionate about making a difference in the world.

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