Seamless Delivery Coordinator

About Maersk
Maersk is a global leader in the logistics industry, dedicated to delivering exceptional customer experiences through reliable and efficient transportation solutions. Our team of experts works tirelessly to ensure that our customers' cargo is handled with care and precision.

Job Description
As a Coastal Lead at Maersk, you will play a critical role in ensuring seamless delivery of our customers' cargo. You will be responsible for bridging commercial pursuits with operational efficiency, driving port productivity, and coordinating with our partners to achieve high vessel utilization. Your focus will be on creating valuable relations with our current and new customers by providing accurate and realistic vessel schedules, allocating resources effectively, and proactively managing bookings vs vessel allocation. Your goal is to optimize vessels and network toward demand, while maintaining feeder schedules to allow for accurate planning across the Maersk business. This position requires strong communication skills, attention to detail, and the ability to work collaboratively as part of a diverse team. By joining Maersk, you will have the opportunity to develop your skills and expertise in a dynamic and challenging environment.

Key Responsibilities

• Drive a strong customer experience and support the commercial growth agenda through executing a reliable network.
• Drive cargo reliability with feeder operators and ensure that connections at hub ports are protected.
• Maintain feeder schedules to allow for accurate planning across the Maersk business thereby ensuring customers have reliable information on their cargo arrival and departure times.
• Proactively manage bookings vs vessel allocation ensuring to optimize vessels and network toward demand.
• Owning, managing, and communicating all contingencies related to your services, keeping the customer impact at the center of your decisions.

Your Qualifications

• You are driven by creating the best customer outcome and who displays customer centricity through all communication.
• You drive quality and the improvement of products and services.
• You always act with customers in mind.
• You understand the importance of teamwork to achieve results.
• You dare to make challenging decisions.

What We Offer

• We offer a competitive salary range of $65,000 - $90,000 per annum, depending on location and experience.
• A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
• The opportunity to work with a global leader in the logistics industry and contribute to the success of our customers.