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Bellboy-Valet (m/f/d) - Hospitality Ambassador
hace 2 meses
About the Role:
We are seeking a highly skilled and enthusiastic Bellboy-Valet to join our team at B. Europe Hotels Private Collection B.V. As a Bellboy-Valet, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure.
Key Responsibilities:
- Carry and label guests' luggage with tags, ensuring timely and efficient delivery to their rooms.
- Sweep and mop floors, vacuum carpets, and maintain the overall cleanliness of the building, including entrances and public areas.
- Direct guests to the reception area or the appropriate office/room, providing clear and concise directions.
- Run errands for guests and employees, including parking guests' cars and arranging for minor technical issues to be resolved.
- Report any damages or maintenance issues to the relevant authorities, ensuring prompt attention and resolution.
- Comply with health and safety regulations, including evacuation procedures in case of emergencies.
Requirements:
- Previous experience as a door attendant, janitor, or custodian, with a strong focus on customer service and attention to detail.
- A valid car license, permit B, and a good understanding of road safety and regulations.
- Excellent communication skills in English, with the ability to communicate effectively with guests and colleagues from diverse backgrounds.
- Good physical condition, stamina, and strength, with the ability to lift heavy equipment and luggage.
- Availability to work flexible shifts and schedules, including weekends and evenings.
What We Offer:
- A competitive salary and benefits package, including discounts within Sircle Collection and Design Hotel Group.
- Opportunities for professional growth and development, with a focus on customer service and hospitality excellence.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
