Senior IT Infrastructure Manager

hace 1 mes


Barcelona, Barcelona, España Hola Consultores A tiempo completo
Job Description

We are seeking a seasoned Senior IT Infrastructure Manager to lead our infrastructure services and ensure they align with organizational needs. As a key member of our team, you will be responsible for the development, procurement, and proactive maintenance of our IT infrastructure.

Main Responsibilities:
  • Lead and manage the development, procurement, and maintenance of IT infrastructure services.
  • Evaluate and ensure that services evolve in line with organizational needs and new technologies.
  • Contribute to strategic initiatives as key enablers of the architecture.
Service Desk Management:
  • Ensure Service Levels and KPIs are agreed upon in contracts with external service providers.
  • Streamline processes and drive efficiency through the service delivery lifecycle using ITIL best practices.
Team and Area Management:
  • Manage relationships with external service providers.
  • Keep track of costs and budget for the area.
  • Provide technical support for high-level issues or incidents.

An estimated salary range for this position is between 60,000-80,000 USD per year, depending on location and experience.

Requirements:

To be successful in this role, you will need:

  • At least 2 years of experience managing infrastructures in mid-sized or large companies.
  • Excellent knowledge of infrastructures, networking, and public cloud technologies.
  • Experience in Service Management, including incident management, escalation procedures, and related disciplines.
  • Proven negotiation experience and analysis skills.
  • Fluent oral and written communication skills in English.
  • Demonstrable knowledge of Microsoft systems: Azure, Active Directory, Windows 10 & server, Intune, etc.
  • Demonstrable knowledge of AWS is a must.
  • Strong working knowledge of ITSM (Jira or similar).


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