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Global Employment Expert

hace 1 mes


Madrid, Madrid, España Remofirst A tiempo completo
Customer Success Manager Emea

Remofirst is a global payroll and compliance provider that empowers employers to hire and pay employees worldwide. As a Customer Success Manager, you will be responsible for advising and guiding clients through the global employment process.

You will support clients in onboarding their employees onto the Remofirst platform, providing locally compliant documentation, and keeping all parties updated on progress. Form long-lasting relationships with clients, becoming their trusted advisor on global employment.

Be a global country expert on how employment works in a country for clients, supported by internal knowledge and our network of local experts. Input into CS team improvements and projects, providing feedback on the Remofirst platform to our Product team for consideration in future product roadmap.

Keep up to date with Product releases, ensuring you are a platform expert. Keep clients updated on new Remofirst platform features and enhancements. Proactively manage any account or service issues relating to Remofirst services, providing action plans to resolve problems quickly and efficiently.