Network Support Engineer

hace 6 días


Barcelona, Barcelona, España Hemmersbach A tiempo completo

At Hemmersbach, we're committed to delivering exceptional IT infrastructure services to our clients worldwide. As a Network Support Engineer, you'll play a vital role in ensuring the smooth operation of our customers' systems.

Key Responsibilities:

  • Provide on-site support to clients within a designated geographical region
  • Diagnose and resolve technical incidents related to network and computer devices
  • Analyse errors, maintain hardware, set up and remove workstations, install and configure new software, and manage user accounts via Active Directory
  • Troubleshoot and document steps taken to resolve challenges with hardware, software, and application issues in a ticketing system

About the Role:

This is a fantastic opportunity to join our team of experienced professionals who are passionate about delivering exceptional service to our clients. As a Network Support Engineer, you'll have the chance to work with a wide range of technologies and develop your skills in a dynamic and supportive environment.

Requirements:

  • Minimum 3 years of experience in a similar position
  • Experience in resolving technical incidents on-site and at the user location
  • Driving license mandatory (car desirable)
  • Native Spanish, high level of English, good communication skills, and easy-to-deal-with users

What We Offer:

We offer a competitive salary of around $50,000 per year, depending on your level of experience and qualifications. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and opportunities for professional development and growth.



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