Sales Representative
hace 1 semana
**Job Title:** Sales Representative
Company Overview
Navy Exchange Service Command is a dynamic organization that values its customers and their opinions. As a sales representative, you will be the face of our company, highlighting our brand and image while contributing to building our reputation.
Salary
The estimated salary for this role is $15 per hour.
Job Description
You will assist customers, helping them recognize the need for our products and services. You must be capable of learning about what we sell and articulating our purpose in a manner that is educational, insightful, and professional.
Duties and Responsibilities
- Proactively engage and make a connection with customers.
- Ask questions and listen to customers' needs.
- Direct customers to merchandise, informing them about upcoming events, promotions, and mobile offers.
- Provide premier customer service.
- Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
- Maintain store appearance.
- Cross-sell products and know the layout of the store.
- Make suggestions to customers on the latest trends and current promotions based on individual needs.
- Upsell products.
- Learn product features, keeping up with the latest trends and leveraging company tools and technology to confidently provide customers with product knowledge.
- Use a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to customers.
- Complete various forms of paperwork, reports, and reconciliation.
- Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories.
- Adhere to assigned work schedule.
- Accurate and complete follow-through on work assignments.
- Other duties as assigned.
Qualifications
- Basic knowledge of products and merchandise.
- Retail experience preferred but not required.
- Strong interpersonal and communication skills.
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customers, peers, and management.
- Ability to communicate on the telephone with proper etiquette.
- Basic math functions such as addition, subtraction, multiplication, and division.
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
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