IT Infrastructure Reliability Specialist
hace 1 semana
Company Overview
Roche, a leading research-focused healthcare group, is a dynamic environment where innovative minds come together to push the frontiers of healthcare.
Salary and Benefits
We offer a competitive salary of $120,000 per year, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.
About the Role
As a Senior Site Reliability Engineer at Roche, you will be responsible for ensuring the reliability and performance of our IT infrastructure. This includes designing and maintaining cutting-edge tools, scripts, and frameworks that automate repetitive tasks, streamline software deployment, and manage expansive systems with unparalleled efficiency.
Responsibilities
- Reliability Mastery: Proactively monitor and maintain system reliability using advanced tools like DataDog, VictorOps, ELK, Grafana, and Prometheus.
- Uptime Guardian: Ensure optimal uptime and performance by swiftly identifying issues and responding to alerts with precision.
- Technical Troubleshooter: Basic understanding of Architecture and designs to deep dive into complex technical issues, troubleshoot, investigate, and resolve them.
- Service Excellence: Maintain and consistently achieve defined SLAs, SLIs, and SLOs, ensuring service levels are consistently met or exceeded.
- Automation Innovator: Develop and deploy automation scripts (using Python or other scripting languages) to streamline operations, enhance system efficiencies, and reduce manual tasks.
- Cloud Steward: Manage and maintain robust infrastructure across AWS and Azure environments.
- Cross-functional Collaborator: Work closely with engineering, DevOps, security and operations teams to drive continuous improvement.
- Incident Responder: Handle requests and incidents through JIRA and ServiceNow, documenting troubleshooting procedures and solutions.
Requirements
- Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
- Certifications: Relevant industry certifications (AWS/Azure).
- Experience: Approximately 5 years of experience in site reliability engineering, IT operations, DevOps, or related fields.
- Cloud Expertise: Solid experience with AWS and/or Azure.
- Tool Proficiency: Proficiency with monitoring and logging tools such as DataDog, ELK stack, Grafana, and Prometheus.
- Hands-On Skills: Hands-on experience with JIRA and ServiceNow.
- Scripting Knowledge: Proficiency in Python or similar scripting languages.
- Incident Response: Understanding of SRE Core principles.
- Troubleshooting: Demonstrates proficient troubleshooting capabilities.
- Communication and Teamwork: Excellent communication, teamwork, and documentation skills.
- Diversity and Inclusion: We value and encourage candidates from diverse backgrounds and experiences.
Why Join Us?
At Roche, you will be part of a dynamic team where your contributions will directly impact the resilience and reliability of our services. You will have opportunities for professional growth and the ability to collaborate with industry leaders. Let's drive the future of IT stability together, ensuring an exceptional experience for our customers.
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