Senior Technical Lead

hace 7 días


Valladolid, Valladolid, España Empresa Reconocida A tiempo completo

**About Empresa Reconocida**

At Empresa Reconocida, we believe in harnessing the power of innovation to drive healthcare solutions. Our commitment to diversity, equity, and inclusion (DEI) has been a cornerstone of our culture for over 130 years, fostering a diverse workforce and a culture of belonging that accelerates innovation to tackle the world's most pressing healthcare challenges.

**Position Summary**

The Senior Technical Lead - Service Solutions plays a pivotal role in providing technical leadership for the development and implementation of service and repair processes tailored for subsystems of the capital system, ensuring alignment with cost, performance, and customer satisfaction goals.

**Key Responsibilities**

  • **Technical Expertise and Support**: Serve as the Subject Matter Expert for assigned Service & Repair area, mentoring junior engineers and technicians.
  • **Process Development and Improvement**: Work closely with R&D and Manufacturing to identify service repair requirements for new products, develop comprehensive repair instructions, manuals, and documentation to support the service business, and drive or support the validation of authorized service centers.
  • **Customer Satisfaction**: Implement programs to achieve customer satisfaction objectives, identify technical tasks, risks, and opportunities, and provide estimates of resources and budgets.

**Requirements**

  • Minimum of a bachelor's degree in Engineering is required.
  • Minimum of 4 years' experience applying engineering/business principles to a broad range of assignments is required.
  • Strong communication, influencing, and partnering skills are required.

**What We Offer**

The anticipated base pay range for this position is competitive, and the Company maintains highly competitive, performance-based compensation programs.


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